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UPMC
Erie, Pennsylvania

Crisis Technician I (Safe Harbor Behavioral Health) - Casual

Behavioral HealthIncludes callIncludes weekendsPart-Time

Compensation

Pay not listed

The week · per this posting

Ask the employer about the pay range, the work setting, nights and shift pattern and time off.

Posted 1mo ago

Job Description

UPMC Western Behavioral Health at Safe Harbor is excited to welcome a passionate and driven casual Crisis Technician I to our Crisis Residential Unit (CRU) team!

Safe Harbor's Crisis Residential Unit (CRU) is an 8-bed facility designed to provide an alternative to inpatient behavioral health care. Our multidisciplinary team—comprising registered nurses, CRNPs/PAs, master’s level therapists, technicians, and a discharge specialist—works collaboratively to offer comprehensive services such as medication management, therapeutic support (both group and individual), and essential referrals for ongoing care.

As our ideal candidate, you will possess a high school diploma and bring a strong desire to learn. While prior experience in behavioral health or crisis- related settings is a plus, it is not required. We will provide comprehensive training upon hire to ensure your success in this role!

This casual position will work a schedule of primarily weekends, with shift flexibility to accommodate first, second and third shift schedules. Some holidays as needed, and occasional weekdays to cover full-time staff when needed. The dress code is business casual and free on-site parking, ensuring a comfortable and convenient work environment.

If you’re passionate about making a genuine difference during critical moments, we invite you to apply today!

Responsibilities

  • Support daily living needs, hygiene, and crisis intervention.
  • Provide counseling using recovery-focused, strength-based methods.
  • Collaborate on treatment planning with interdisciplinary teams.
  • Maintain safety and therapeutic environment.
  • Complete documentation and participate in staff meetings.

High school diploma or equivalent.

B.S. degree preferred.

Crisis experience preferred.

Consistent ability to respond calmly and effectively, using good clinical judgment to both psychiatric and medical emergencies.

Provide direct total physical care to unpredictable, potentially violent mentally ill residents including lifting, supporting, running toward or away from areas where problems are occurring, and pushing or pulling equipment.

Flexible schedule; rotating shifts.

Licensure, Certifications, and Clearances

Act 31 or Act 126 - must be obtained within 90 days. ASIST Certification to be obtained within 1 year of hire or transfer. CPR within 30 days of hire or transfer

  • ASIST within 1 year, CCMC within 60 days, CPR within 30 days
  • Basic Life Support (BLS) OR Cardiopulmonary Resuscitation (CPR)
  • Cardiopulmonary Resuscitation (CPR)
  • Comprehensive Crisis Management (CCMC)
  • Act 31 Child Abuse Reporting with renewal
  • Act 33 with renewal
  • Act 34 with renewal
  • Act 73 FBI Clearance with renewal

UPMC is an Equal Opportunity Employer/Disability/Veteran

Requirements

Candidates must possess a high school diploma or equivalent, with a bachelor's degree preferred. The role requires the ability to handle psychiatric and medical emergencies, including physical tasks, and the completion of various certifications like CPR and ASIST within specified timeframes.

Qualifications

Education
Bachelor degree

Key Skills

Safety management

Behavioral Health Career Context

The cost-of-living index for Pennsylvania is 97.6 (US average = 100; BEA Regional Price Parities (2024)). 61.7% of Pennsylvania clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Work-life snapshot

2.8/ 10
Listing-based score
  • Includes call
  • Includes weekends

Living in Erie

Typical 3-bedroom home value
$206k
Typical market rent
$1,103/mo
Residents’ average commute
18 min
Metro price indexU.S. average = 100
91.0
State income tax
Up to 3.1%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Erie, PA metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.