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Monarch
Greensboro, North Carolina

Patient Services Specialist, Behavioral Health

Healthcare AdminNo weekendsFull-Time

Listed compensation

$17/hr

Confirm guaranteed pay, incentives and eligibility with the employer.

Employment & setting
Full-Time
Call expectations
Not specified
Weekends
No weekends
Posted 17m ago · Verified live

Job description

Join MONARCH as a Patient Services Specialist, Behavioral Health in Greensboro, North Carolina, United States.

Benefits & Compensation

  • Pay rate: $17/hr.
  • Health Insurance
  • Retirement Plans
  • Professional Development Support

Work Schedule

  • Full-Time position.
  • No weekends required.

This position offers weekends off. Work with MONARCH in Greensboro, North Carolina, United States.

Key Responsibilities

The Patient Services Specialist serves as the primary point of contact for patients, managing front desk operations, scheduling, and insurance verification. They also provide administrative support and collaborate with clinical staff to ensure efficient clinic flow and high-quality patient care.

Requirements

Candidates must have a high school diploma and experience in healthcare front office or customer service. Proficiency in scheduling systems, electronic medical records, and insurance verification processes is required.

Key Skills

EmpathyCommunication skillsMultitaskingAttention to detailBilling processesMedical terminologyEMR systemsPatient schedulingRegistrationData managementHIPAA complianceConflict resolution

Healthcare Administration Career Context

The cost-of-living index for North Carolina is 94.3 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$35k midpoint carries the purchasing power of roughly $37k in an average-cost state. 59.2% of North Carolina clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Healthcare Administration pay on WeekdayDoc is up 1.4% vs. the prior quarter (through Aug 2026).

Work-life snapshot

3.9/ 10
Listing-based score

A signal to investigate—not a guarantee about the workplace.

  • No weekends