Operations & Quality Lead - Family Medicine - Full Time - Exempt - Days - West Covina

Key Responsibilities

The Operations & Quality Lead oversees site-specific HCC and STAR quality measures while training and directing team members on clinical processes. They also coordinate patient scheduling, manage outreach campaigns, and provide administrative support for referrals and front office duties.

Requirements

The role requires at least three years of general office or clerical experience, with a preference for healthcare experience and supervisory background. Candidates should possess strong analytical and organizational skills, with a high school diploma or equivalent as the minimum education requirement.

Qualifications

Education

High school

Experience

2+ years of experience

Key Skills