Behavioral Health Technician

Seneca Health Services is a Certified Community Behavioral Health Center in wild, wonderful West Virginia. We provide responsible, accessible, and progressive behavioral health services. We have a wide range of professionals who are passionate about helping our clients through substance use or mental health treatment.

With four outpatient clinics and an intensive treatment location in Greenbrier, Nicholas, Pocahontas and Webster Counties, we serve a wide population. Our services include Crisis Services, Substance Use Disorder Assistance, Mental Health Services, and Intellectual Disabilities Support.

We are committed to supporting the well-being of our team members by offering comprehensive and innovative compensation and benefits package that prioritizes work-life balance.

Some of our offerings include flexible schedules, remote work options (when possible), retirement, generous paid time off, lifestyle spending account, professional development, tuition assistance and loan repayment – all designed to promote both physical and mental health.

We believe that a healthy, happy workforce is key to success, and we strive to create a supportive environment that allows our staff to thrive both professionally and personally.

Behavioral Health Technicians are responsible for providing consistent support and coordination of care to behavioral health clients. Transport clients to appointments or visits, as needed.

Qualification Requirements

High School Diploma or GED required. Must be 18 years of age or older. Experience working with individuals diagnosed with behavioral health and/or substance use disorder preferred.

Valid driver’s license and vehicle required.

Must pass a Criminal Background Check and Employment Fitness Determination through WVCARES and a drug screen.

Demonstrated knowledge of basic computer skills required.

Essential Functions

1. Provide coordination of client care by reminding clients of upcoming appointments; confirm attendance and address potential barriers, such as transportation or scheduling conflicts, before the appointment.

2. Transport clients to appointments or visits, if needed.

3. Provide linkage with external agencies.

4. Notify team members of a client’s missed appointments and collaborate on next steps.

5. CCSS: Implement curriculum and training programs for critical skill areas identified as essential for clients to maintain placement in the community and prevent hospitalization.

6. CCSS: Provide structured skill maintenance/enhancement activities and behavioral programming designed to maintain or improve client’s adaptive functioning.

7. CCSS: Create a supportive and interactive learning environment where participants can maintain or improve skills based on their specific needs and future.

8. SE: Provide training and ongoing support to help client learn job skills and adapt to workplace.

9. SE: Transport and accompany client to the workplace.

10. SE: Build and maintain relationships with community partners, employers, and others to enhance program outcomes.

11. Represent Seneca in a positive manner including maintaining a positive attitude and performing duties in a manner in accordance with Seneca’s Code of Conduct and Ethical Practices.

12. Assure quality service for clients by becoming knowledgeable of and adhering to rules, regulations, and legal requirements and by documenting services provided in accordance with established standards.

13. Secure information by adhering to HIPAA and 42 CFR Part 2 regulations and Seneca privacy policies and keeping client information confidential.

14. Other duties as assigned by supervisor.

Minimum Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to sit; use of arm, hand and finger dexterity, including ability to grasp, and visual acuity to use a keyboard; talk and hear.

The employee is occasionally required to stand; walk; reach with hands and arms; climb stairs; balance; push or pull; bend or crouch; and drive a motor vehicle. The employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision and distance vision.

This job description reflects management's assignment of essential functions; it does not restrict the tasks that may be assigned.