Manager of Behavioral Health & Wellness Center Crisis Assessment Center

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued.

Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve.

Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

Serves as the practice leader/advocate for the appropriate department in order to accomplish organizational and departmental strategic goals and objectives.

Coordinates services and provides leadership for designated area. Has accountability for assigned area and clinical staff. Responsible for the day-to-day operations of their assigned area. Ensures administration of high-quality, age-specific patient care, including functioning as a clinical resource for the area, and a clinical role model.

Essential Functions

• Ensures smooth operational flow of the hospital/unit with 24 hour accountability.
• Uses logic and sound decision making in solving problems.
• Follows through, communicates, and monitors individual/area issues.
• Evaluates the clinical knowledge and skills of individual staff in a timely, positive, fair manner, and coaches to staff. Provides clinical supervision and oversight
• Manages time effectively, sets priorities, and delegates duties appropriately.
• Contributes to the changes and improvement of patient care practices.
• Participates in Shared Governance.
• Utilizes disciplinary process effectively.
• Monitors progress of orientees/preceptors.
• Maintains systems to provide adequate supplies and equipment to area.
• Supports decisions of management team with staff.
• Personnel Management
• Selects/hires employees and trains and/or oversees the training on job related tasks.
• Conducts employee performance management duties including completion and delivery of performance evaluations, setting goals, dissemination of information, coaching, addressing performance issues/routine correction actions, and including termination of employment.
• Promotes an environment that fosters professional and personal growth of staff through regularly meeting with staff to discuss professional growth and development.
• Submits notifications for personnel actions to the Director (e. g., status changes, terminations).
• Makes recommendations to the Director for human resource needs.
• Promotes a healthy work environment that promotes staff engagement and retention.

Operational/Financial Management

• May assist in the development of business plans for the department.
• Analyzes processes and procedures and makes recommendations and/or decisions on guidelines for daily processes/activities within department.

May recommend policy changes related to the department. Implements new or revised policies, processes, and procedures within the work area.

• Contributes in the preparation of the annual budget.
• Assists the Director in the monitoring of variances in labor/expense/budget reports.
• Ensures compliance with quality assurance, safety practices, policies, regulatory, and legal requirements.
• Serves as a clinical role model for area staff.
• Role models and is a resource for age specific patient care delivery.
• Readily responds to unit/staffing needs and is accessible, and willingly accepts changes in responsibilities.
• Keeps abreast of area activities and provides resources as necessary.
• Maintains shift operational flow of the area.
• Deals effectively with patient and family concerns, facilitating a multi-disciplinary team approach
• Complete daily patient care rounds to ensure a positive patient and family experience.

Accepts accountability for personal and professional growth and contributes to the advancement of nursing care.

• Participates in professional and continued learning activities and shares knowledge with colleagues.
• Shows evidence of meeting annual professional goals which are established in collaboration with the Director.
• Utilizes feedback from colleagues regarding interpersonal and administrative skills.
• Actively supports colleagues in their efforts to improve interpersonal and administrative skills.

Education Qualifications

• Master's Degree from an accredited college or university in social work, counseling, or related field Required

Experience Qualifications

• Minimum 2 years experience in a leadership role in behavioral health settings Required and
• Minimum 2 years experience in behavioral health settings with children, adolescents, and families Preferred

Skills and Abilities

• Must possess leadership skills including communication/organizational skills, time management, coping skills, motivation, problem-solving, autonomy and supporting the team.
• Knowledge of psychological principles, child and adolescent development, inter-relational dynamics, individual and group behavior, and other person-centered and trauma informed treatment modalities.
• Requires knowledge of human behavior, social problems, counseling modalities, and community resources.
• Ability to communicate effectively both verbally and in written form, relaying case information to patients/families, physicians, and other healthcare professionals, attorneys and law enforcement as needed.
• Demonstrates knowledge and skill in providing age-appropriate care to children, adolescents, adults and families.

Licenses and Certifications

• Current and valid Independent Mental Health Practitioner Nebraska license or state of Nebraska eligible Upon Hire Required and
• BLS - Basic Life Support through the American Heart Association Upon Hire Required and
• Safety-Care Specialist within 60 Days Required

Children’s is the very best for kids and the very best for your career! At Children’s, we put YOU first so together, we can improve the life of every child!

BHWC