Behavioral Health Technician

We are currently seeking candidates for both a full-time (FT) and part-time (PT) position.

About Company

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We’re officially a Great Place To Work®! We’ve always believed that supporting our team is just as important as supporting our patients. Now, we’re proud to share that we’ve earned Great Place To Work® Certification - based entirely on feedback from our own employees.

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This certification reflects the culture we’ve worked hard to build - one rooted in trust, inclusion, and purpose-driven leadership.

At Bradford Health Services, we are committed to providing exceptional care to our patients while fostering a supportive and rewarding workplace for our employees. We believe that taking care of our team allows them to take better care of others, which is why we offer a comprehensive benefits package designed to support their well-being.

Our benefits include:

• Medical Coverage – Three new BCBSAL medical plans with better rates, improved co-pays, and enhanced prescription benefits.

• Expanded Coverage – Options for domestic partners and a wider network of in-network providers.

• Mental Health Support – Improved access to services and a new Employee Assistance Program (EAP) featuring digital wellness tools like Cognitive Behavioral Therapy (CBT) modules and wellness coaching.

• Voluntary Coverages – Pet insurance, home and auto insurance, family legal services, and more.

• Student Loan Repayment – Available for nurses and therapists.

• Retirement Benefits – 401(k) plan through Voya to help employees plan for the future.

• Generous PTO – A robust paid time off policy to support work-life balance.

• Voluntary Benefits for Part-Time Employees – Dental, vision, life, accident insurance, and telehealth options for those working 20 hours or more per week.

At Bradford Health Services, we don’t just invest in our patients—we invest in our people.

About the Role

The Behavioral Health Technician plays a critical role in supporting individuals experiencing mental health challenges by providing direct care and assistance under the supervision of clinical staff.

This position focuses on implementing treatment plans, conducting clinical assessments, and managing crisis situations to ensure patient safety and well-being.

The technician is responsible for maintaining accurate clinical documentation and assisting with discharge planning to facilitate smooth transitions for patients.

By working closely with multidisciplinary teams, the Behavioral Health Technician helps create a therapeutic environment that promotes recovery and stability. Ultimately, this role contributes to improving patient outcomes through compassionate care and effective crisis intervention.

Minimum Qualifications

• High school diploma or equivalent required; Associate’s degree in behavioral health or related field preferred.
• Experience working with individuals with mental health disorders or severe emotional disturbances (SED).
• Basic knowledge of clinical documentation and patient care protocols.
• Ability to perform crisis intervention and manage emergency situations calmly and effectively.
• Strong communication and interpersonal skills.

Preferred Qualifications

• Certification as a Behavioral Health Technician or equivalent credential.
• Experience with electronic health record (EHR) systems for maintaining clinical documentation.
• Training in advanced clinical assessments and mental health treatment modalities.
• Familiarity with discharge planning processes and community resource coordination.
• Previous work experience in inpatient or outpatient behavioral health settings.

Responsibilities

• Provide direct patient care and support to individuals with mental health and severe emotional disturbances (SED).
• Conduct clinical assessments and assist in monitoring patient progress according to treatment plans.
• Implement crisis intervention techniques to manage and de-escalate emergency situations safely.
• Maintain thorough and accurate clinical documentation, including progress notes and incident reports.
• Collaborate with clinical staff to develop and update discharge plans ensuring continuity of care.
• Assist in creating a safe, supportive, and therapeutic environment for patients.
• Participate in team meetings and communicate patient needs and concerns effectively.

Skills

The required skills such as clinical documentation and maintaining accurate records are essential for tracking patient progress and ensuring compliance with healthcare regulations.

Crisis management and crisis intervention skills are used daily to respond promptly and effectively to behavioral emergencies, ensuring patient and staff safety. Clinical assessments and mental health knowledge enable the technician to assist in evaluating patient needs and tailoring care plans accordingly.

Skills in discharge planning support the transition of patients back to their communities or other care settings, promoting continuity of care. Overall, these skills combine to provide compassionate, informed, and responsive patient care in a dynamic behavioral health environment.