RN Case Manager

RN Case Manager

Ball Memorial Hospital | Muncie, Indiana

Monday-Friday | Day Shift | 8:00 AM - 4:30 PM

Make a Difference Beyond the Bedside

At IU Health Ball Memorial Hospital, we're looking for an experienced and compassionate Registered Nurse Case Manager to help guide patients through some of the most important moments in their healthcare journey. If you're passionate about coordinating care, improving patient outcomes, and collaborating with multidisciplinary teams, this is your opportunity to make a lasting impact while enjoying a predictable weekday schedule.

As part of Indiana's #1 healthcare system, you'll work alongside dedicated physicians, nurses, social workers, and care teams to ensure patients receive high-quality, coordinated care from admission through discharge and beyond.

Why IU Health?

As Indiana's largest and most comprehensive healthcare system, IU Health offers the stability, resources, and career growth opportunities you deserve.

Benefits Designed for You

• Competitive compensation and comprehensive benefits package
• 401(k) retirement savings plan with employer match
• Tuition reimbursement and continuing education support
• Public Service Loan Forgiveness (PSLF) eligible employer
• Employee Assistance Program with confidential counseling services
• Healthy Results Wellness Program with opportunities to earn financial incentives
• Generous paid time off and wellness resources
• Career advancement opportunities across Indiana's leading healthcare system

Learn more about our benefits at careers.iuhealth.org/pages/benefits-designed-for-you

About the Role

As an RN Case Manager, you'll serve as a key advocate for patients and families while coordinating care throughout the continuum. You'll assess patient needs, identify barriers to discharge, collaborate with healthcare providers, and facilitate smooth transitions to the next level of care.

What You'll Do

• Coordinate patient care from admission through post-discharge follow-up
• Assess clinical, psychosocial, and resource needs to develop individualized care plans
• Lead discharge planning efforts to ensure safe and timely transitions of care
• Collaborate with physicians, nurses, therapists, social workers, and community partners
• Evaluate appropriate levels of care using evidence-based and regulatory guidelines
• Partner with insurance providers and third-party payers to support coverage and authorization needs
• Educate patients and families regarding treatment plans, resources, and post-discharge services
• Promote quality outcomes, patient satisfaction, and efficient utilization of healthcare resources
• Advocate for patients while supporting regulatory and organizational standards

Schedule: Full-Time | 40 Hours Weekly

• Monday-Friday
• Day Shift
• 8:00 AM - 4:30 PM
• No routine weekends or holidays

Qualifications

• Associate's Degree in Nursing required. BSN preferred.
• Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license.
• Certification in Case Management preferred.
• Knowledge of InterQual Acute Level of Care Criteria and Federal guidelines outlining coverage of inpatient and outpatient hospital services, including observation is preferred.
• Knowledge of Medicare/Medicaid, insurance and regulatory guidelines is preferred.
• Ability to comprehend third party contractual arrangements is preferred.
• Understanding of the third party denial and appeal process is preferred.
• Requires knowledge of various software applications including Windows;

Cerner; MCCM; and SMS.

• 3-5 years of experience required.
• Requires strong clinical background in acute care.

Why Ball Memorial Hospital?

Located in the heart of Muncie, Indiana, IU Health Ball Memorial Hospital is a nationally recognized community hospital committed to delivering exceptional patient care. You'll join a collaborative team environment where your expertise is valued, your voice is heard, and your work directly impacts the lives of patients and families across East Central Indiana.

Ready to Advance Your Nursing Career?

If you're looking for a rewarding opportunity that combines clinical expertise, patient advocacy, and care coordination within Indiana's leading healthcare system, we'd love to hear from you.

Apply today and help shape the future of patient-centered care at IU Health Ball Memorial Hospital.

• Indiana University Health has nearly 40,000 team members, including more than 3,600 physicians and 1,200 advanced practice providers, and we’re home to the largest nursing network in Indiana with more than 9,000 nursing team members at over 800 sites of care.
• IU Health is ranked No. 1 in Indiana by U.S. News & World Report, Riley Children's Health is ranked among the top children's hospitals in the country by U.S. News & World Report.
• A unique partnership with the Indiana University School of Medicine – one of the nation’s largest medical schools – gives patients access to groundbreaking research and innovative treatments, and it offers team members access to the latest science and the very best training – advancing healthcare for all.
• With 15 hospitals, including seven with Magnet designation and eight with Pathways to Excellence designation, our team members are leading the way through excellence.
• At Indiana University Health, your personal and professional growth is a top priority. You will have access to many diverse opportunities to learn and develop in meaningful ways that matter most to you, such as advanced clinical training, leadership development, promotion opportunities and cross training development.
• Indiana University Health is invested in the lives of Hoosiers, leading the transformation of healthcare to make Indiana one of the nation’s healthiest states.

Indiana University Health is Indiana’s most comprehensive health system, with 15 hospitals and nearly 40,000 team members serving Hoosiers across the state.

We’re looking for team members who are inspired by challenging and meaningful work for the good of every patient. People who are compassionate and serve with a purpose. People who aspire to excellence every day.