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JobsCounselor JobsHealthcare Jobs in Washington911 Colocation Crisis Counselor (64645)

Pays $28.97-$32.02/hr — Counselor market median is ~$94k (27 jobs)

Volunteers Of America Western Washington logo

Volunteers Of America Western Washington

Everett, Washington

911 Colocation Crisis Counselor (64645)

CounselorFull-Time
Posted 5mo ago · Verified live

About the Role

Day shifts. $28.85 - $31.73/hour. Full benefits. Work at 911 center. Help divert behavioral health calls.

Join Volunteers Of America Western Washington as a 911 Colocation Crisis Counselor (64645) in Everett, Washington. Job DetailsJob Location: 41st Street - Everett, WA 98203Position Type: Full TimeEducation Level: Bachelor's Degree - 4 Year DegreeSalary Range: $28.97 - $32.

Requirements

  • At least two (2) years of experience in a healthcare contact center and/or in mental health counseling.

Benefits & Compensation

  • Salary: $60K - $66K

Work Schedule

  • Full-Time position.

Work with Volunteers Of America Western Washington in Everett, Washington.

Key Responsibilities

This role involves diverting behavioral health-related calls from 911 by de-escalating callers, assessing safety, providing crisis intervention, and offering brief supportive counseling to individuals transferred from 911. Counselors must utilize Lifeline Best Practices for suicide risk, coordinate with 911 staff, and accurately document all interactions.

Qualifications

Education
Bachelor degree
Experience
2+ years of experience

Key Skills

De-escalationCrisis InterventionSuicide PreventionSafety AssessmentReferralsCounselingCollaborationComputer Aided Dispatch SystemHIPAA ConfidentialityMandated ReportingDocumentationMotivational InterviewingActive ListeningProblem-SolvingCommunication

Position Insights

AI ANALYSIS

This role scores 7.2/10 on work-life balance for Counselor roles.

Career trajectory: This position offers advancement within 2-3 years. The compensation analysis shows this employer pays...

Benefits analysis: Compared to 27 similar roles, this listing's benefits package ranks...

Similar Counselor Jobs

39 matches · ranked by pay

Salary Distribution39 jobs · 22 employers

5
<$85k
10
$85k-100k
14
$100k-115k
9
$115k-130k
1
$133k

Annual compensation range

Benefits & Perks34 jobs · 22 employers

401k / retirement match
97% this job
Sign-on bonus
44%
CME allowance
38%
Relocation assistance
26%
Loan repayment
21%

Share of similar jobs offering each benefit

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$64/hr
#2

Licensed Mental Health Therapist (LMFT, LMHC, LICSW)

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$115K - $120K
#3

Licensed Mental Health Counselor (LMHC)

$115k-$120k
#4

Remote Mental Health Therapist (LMHC, LICSW, LMFT)

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+ 37 more · ranked by pay
Volunteers Of America Western Washington logo

About Volunteers Of America Western Washington

Health and Human Services
Everett, Washington
201-500 employees
Website

Benefits & Perks

Vacation Time (up to 200 hours)
Sick Time (up to 108.64 hours)
8 Paid Holidays
2 Floating Holidays
Medical Insurance
Dental Insurance
Vision Insurance
Health Savings Account
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