Collections Counselor
Job Description
About the Role
Join AmFirst as a Collections Counselor in United States.
Key Responsibilities
- Contacts delinquent/overdrawn accounts by phone and mail; takes appropriate action to correct the delinquency or negative balance.
- Analyzes financial condition of delinquent borrowers; makes recommendations for extension agreements, payment modifications, and workout loans when applicable.
- Ensures the appropriate records are maintained and required reports are prepared on all collection activity including current delinquency and charged off accounts.
- Informs management of trends in loan underwriting contributing to delinquent/charged
Requirements
- making skills and be able to provide support to other position within the department. Physical Requirements: Light lifting required.
Work Schedule
- Full-time position.
- No explicit call, weekend, or night shift information provided.
Apply to join AmFirst as a Collections Counselor.
Key Skills
Position Insights
WeekdayDoc rates Collections Counselor at Am First a 4.0/10 for work-life balance — below average.
This position offers no on-call requirements, no weekend shifts.
Key skills for this role include Collection, Loan Payment Collection, Account Delinquency Control, Financial Analysis, Payment Modification.
Work-Life Balance Score
Protective Factors (2)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
Interpretation: Position shows moderate burnout protection with 2 validated protective factors.
Job Details
Employment Type
Full Time
Posted
9d ago
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