Collections Counselor

9 days ago
United StatesFull TimeGeneral Medicine
✓ No Call✓ No Weekends

Job Description

About the Role

Join AmFirst as a Collections Counselor in United States.

Key Responsibilities

  • Contacts delinquent/overdrawn accounts by phone and mail; takes appropriate action to correct the delinquency or negative balance.
  • Analyzes financial condition of delinquent borrowers; makes recommendations for extension agreements, payment modifications, and workout loans when applicable.
  • Ensures the appropriate records are maintained and required reports are prepared on all collection activity including current delinquency and charged off accounts.
  • Informs management of trends in loan underwriting contributing to delinquent/charged

Requirements

  • making skills and be able to provide support to other position within the department. Physical Requirements: Light lifting required.

Work Schedule

  • Full-time position.
  • No explicit call, weekend, or night shift information provided.

Apply to join AmFirst as a Collections Counselor.

Key Skills

CollectionLoan Payment CollectionAccount Delinquency ControlFinancial AnalysisPayment ModificationWorkout LoansRecord KeepingReportingClerical DutiesFile MaintenancePayment PostingsLiaisonCommunicationOrganizationDecision Making
Finance & AccountingAdministrativeCustomer Service & Supportvia Ultipro

Position Insights

WeekdayDoc rates Collections Counselor at Am First a 4.0/10 for work-life balance — below average.

This position offers no on-call requirements, no weekend shifts.

Key skills for this role include Collection, Loan Payment Collection, Account Delinquency Control, Financial Analysis, Payment Modification.

Am First logo

About Am First

Banking
Birmingham, Alabama
0-2
4.0

Work-Life Balance Score

Below Average

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full Time

Posted

9d ago