Patient Services Representative, Internal Medicine, Various FTE Available
Compensation
Pay not disclosed
Listing transparency0 of 6 stated
Ask the employer about the pay range, the work setting and call expectations.
- Employment & setting
- Full-Time
- Call expectations
- Not specified
- Weekends
- Not specified
Job Description
UC Health is hiring a Full Time Patient Services Representative for Internal Medicine
The patient services representative will serve as the main point of contact for all patients. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care.
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations.
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center.
Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
Key Responsibilities
The Patient Services Representative serves as the primary point of contact for patients, managing interactions as they enter, leave, or request assistance. They are responsible for providing high-quality customer service and ensuring all patient interactions are handled with care.
Requirements
The position requires a High School Diploma or GED, with an Associate's Degree preferred. Candidates should have between 0 to 2 years of relevant experience.
Qualifications
- Education
- Associate degree
Certifications
Key Skills
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Patient Services Representative, Internal Medicine, Various FTE Available at UC Health a 7.2 out of 10 for work-life balance — classified as very good. This places the position in the top 10% in Healthcare Administration — ranked against 890 active Healthcare Administration listings on WeekdayDoc.
Healthcare Administration Career Context
UC Health holds silver-tier status on WeekdayDoc's Top Employers work-life index, composite score 70/100, 71 active listings.
Healthcare Administration pay on WeekdayDoc is down 1.2% vs. the prior quarter (through Aug 2026).
The cost-of-living index for Ohio is 92.8 (US average = 100; BEA Regional Price Parities (2024)). 61.3% of Ohio clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Work-life snapshot
Listing-based score, 0–10. Shaded area = share of comparable listings scoring below this one.
Living in West Chester
- Typical 3-bedroom home value
- $357k
- Typical market rent
- $1,860/mo
- Metro price indexU.S. average = 100
- 95.4
- State income tax
- Up to 4%
Sources & methodology
Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026).
BEA 2024 · Cincinnati, OH-KY-IN metro prices. Housing figures are city-level.
City-level figures. Not a cost-of-living guarantee.
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