Office Assistant - Behavioral Health
Listed compensation
$18.69-$26.01/hr
The week · per this posting · weekdays assumed
Ask the employer about call expectations, weekend coverage, nights and shift pattern and time off.
Job Description
At Virtua Health, we exist for one reason – to better serve you. That means being here for you in all the moments that matter, striving each day to connect you to the care you need. Whether that's wellness and prevention, experienced specialists, life-changing care, or something in-between – we are your partner in health devoted to building a healthier community.
If you live or work in South Jersey, exceptional care is all around. Our medical and surgical experts are among the best in the country.
We assembled more than 14,000 colleagues, including over 2,850 skilled and compassionate doctors, physician assistants, and nurse practitioners equipped with the latest technologies, treatments, and techniques to provide exceptional care close to home.
A Magnet-recognized health system ranked by U.S. News and World Report, we've received multiple awards for quality, safety, and outstanding work environment.
In addition to five hospitals, seven emergency departments, seven urgent care centers, and more than 280 other locations, we're committed to the well-being of the community.
That means bringing life-changing resources and health services directly into our communities through our Eat Well food access program, telehealth, home health, rehabilitation, mobile screenings, paramedic programs, and convenient online scheduling.
We're also affiliated with Penn Medicine for cancer and neurosciences, and the Children's Hospital of Philadelphia for pediatrics.
Location: Moorestown - 728 Marne Highway
Remote Type
On-Site
Employment Type: Employee
Employment Classification
Regular
Time Type
Full time
Work Shift
Total Weekly Hours
40
Additional Locations
Job Information:
Summary
Performs medical office duties including verifying insurance, answering phones, scheduling patient appointments, registering patients, and entering all billing information into system.
Collects co-pays and performs pre-certifications and filing.
Position Responsibilities
- Answers and screens phone calls by third ring. Directs all calls to appropriate staff member, ensuring all information is accurate.
- Responsible for scheduling patient appointments and registering patients, including updating and verifying all system demographics and insurance information.
- Performs billing functions such as entering charges and payments, collecting co-pays, reconciling batches and preparing deposits.
- Responsible for preparing referrals and obtaining pre-certifications as required.
- May train and direct office assistants at sites, including preparation of work and training schedules. Acts as office resource and mentoring role model.
Position Qualifications Required / Experience Required
Excellent communication and customer service skills.
Must have strong multi-tasking abilities and computer literacy.
1-2 years Medical Office experience.
Required Education
HS diploma or equivalent.
Hourly Rate: $18.69 - $26.01 The actual salary/rate will vary based on applicant’s experience as well as internal equity and alignment with market data.
Virtua offers a comprehensive package of benefits for full-time and part-time colleagues, including, but not limited to: medical/prescription, dental and vision insurance; health and dependent care flexible spending accounts; 403(b) (401(k) subject to collective bargaining agreement); paid time off, paid sick leave as provided under state and local paid sick leave laws, short-term disability and optional long-term disability, colleague and dependent life insurance and supplemental life and AD&D insurance; tuition assistance, and an employee assistance program that includes free counseling sessions. Eligibility for benefits is governed by the applicable plan documents and policies.
For more benefits information click here.
Key Responsibilities
The Office Assistant performs essential medical office duties including patient registration, scheduling, and insurance verification. They are also responsible for billing functions, collecting co-pays, and managing referrals and pre-certifications.
Requirements
Candidates must possess a high school diploma or equivalent and have 1-2 years of medical office experience. Strong communication, customer service, multi-tasking, and computer skills are required.
Key Skills
Medical Office & Records Career Context
The cost-of-living index for Indiana is 93.3 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$46k midpoint carries the purchasing power of roughly $50k in an average-cost state. 60.4% of Indiana clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
| Measure | This job | Market |
|---|---|---|
| Cost-of-living adjusted pay | ~$50k in purchasing power | Indiana index 93.3 (US = 100)BEA Regional Price Parities (2024) |
| Medical Office & Records listings in Indiana | 5 active | —live on WeekdayDoc, Nov 2026 |
| All medical office & records listings in Indiana | 28 active | 1,266 nationallylive on WeekdayDoc, Nov 2026 |
| Sign-on & loan repayment | not stated | US healthcare professional listings (all specialties): 6% state a sign-on bonus (median $3k) · 5% offer loan repayment1,000 active listings, Nov 2026 |
Work-life snapshot
Listing-based score
- On-site