Patient Navigator - Behavioral Health Telephone

Join Hope Family Health as a Patient Navigator – Behavioral Health Telephone in United States.

Key Responsibilities

• Triages incoming calls to assess urgency and determine appropriate next steps using sound clinical judgment.

• Communicates with patients regarding care needs, testing results, and other provider-directed information in a clear and compassionate manner.

• Documents all patient interactions in the EHR accurately and in real time.

Requirements

• High School Diploma or equivalent

• Medical Assistant or Licensed Practical Nurse certification

• Current Basic Life Support (BLS) certification

• Proficient in basic computer use, including EHR documentation

Work Schedule

• Full-Time position.

• No explicit call, weekend, or night shift information provided.

Apply to join Hope Family Health as a Patient Navigator – Behavioral Health Telephone.