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Member Service Counselor Registry (58184) at AAA Northeast — Narragansett, Rhode IslandMember Service Counselor Branch (58630) at AAA Northeast — Totowa, New Jersey
Counselor Jobs in MassachusettsNo Weekends Counselor JobsAmft Jobs San DiegoRadiation Therapist SalaryTherapist SalaryMale Massage Therapist Near Me
JobsCounselor JobsHealthcare Jobs in MassachusettsLead Member Service Counselor Branch (58620)

Pays $24.35-$26.4/hr — Counselor market median is ~$68k (16 jobs)

AAA Northeast logo
AAA Northeast
Lowell, Massachusetts

Lead Member Service Counselor Branch (58620)

CounselorNo weekendsNo nightsFull-Time
Posted 4mo ago

About the Role

Lead member service role. Daytime schedule, alternating Saturdays. $24.35 - $26.40/hour. Lowell, MA.

Join AAA Northeast as a Lead Member Service Counselor – Daytime Schedule in Lowell, Massachusetts.

Benefits & Compensation

  • Pay rate: $24.35 - $26.40/hour.
  • Best-in-class health plans
  • Company matching 401(k)
  • Free AAA membership
  • Vacation, holiday and sick pay
  • Incentives

Work Schedule

  • Full-Time position.
  • No weekends required.
  • Day shift only - no nights.

This position offers weekends off, day shifts only. Work with AAA Northeast in Lowell, Massachusetts.

Key Responsibilities

The Lead Member Service Counselor provides leadership in the branch, handles complex member service issues, and performs daily operations including reporting and security. They also deliver accurate information on club products and services while consistently meeting sales and member satisfaction goals.

Requirements

Candidates must have a High School Diploma or GED, with an Associate's Degree preferred. The role requires customer service experience with a focus on sales and the ability to pass state and federal background checks.

Qualifications

Education
Associate degree
Experience
2+ years of experience

Key Skills

Customer serviceSalesRelationship buildingProblem resolutionCross sellingCash handlingInventory managementReportingBranch operationsSecurity complianceRegistry servicesTSA servicesData entryCommunicationLeadership

Position Insights

AI ANALYSIS

This role scores 6.4/10 on work-life balance for Counselor roles.

Career trajectory: This position offers advancement within 2-3 years. The compensation analysis shows this employer pays...

Benefits analysis: Compared to 16 similar roles, this listing's benefits package ranks...

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27 matches · ranked by pay

Salary Distribution27 jobs · 15 employers

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Annual compensation range

Benefits & Perks22 jobs · 15 employers

401k / retirement match
86% this job
CME allowance
50%
Sign-on bonus
41%
Loan repayment
18%
PSLF eligible
9%

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AAA Northeast logo

About AAA Northeast

Consumer Services
Providence, RI
1,001-5,000 employees
Website All AAA Northeast jobs

Benefits & Perks

Best-in-class health plans
Company matching 401(k)
Free AAA membership
Vacation, holiday and sick pay
Competitive salary
Incentives
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