Lead Member Service Counselor Branch (58620)

19 days ago

Lowell, Massachusetts$24.35 - $26.40/hrFull TimeGeneral Medicine

✓ No Call✓ No Weekends

Is $24.35 - $26.40/hr a lowball?

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Job Description

About the Role

Join AAA Northeast as a Lead Member Service Counselor – $24-26/hr in United States. Job DetailsJob Location: Lowell, MA 01854Position Type: Full TimeSalary Range: $24.35 - $26.

Key Responsibilities

Delivers accurate and timely information to members regarding club products/services. Maintains department standards including servicing members in

person and over

phone and supporting club partnerships (such as Registry Services, TSA, etc.).

Consistently meets and/or exceeds

Requirements

Develops comprehensive knowledge of products and services offered by AAA Northeast. Through the five

diamond process, cross selling techniques, and club and department training, educates members of all

Benefits & Compensation

Salary: $24.35 - $26.40/hr

401(k) with employer match.

Work Schedule

Full-Time position.

Weekend coverage may be required.

Apply to join AAA Northeast as a Lead Member Service Counselor – $24-26/hr.

Key Skills

Customer serviceSalesRelationship buildingProblem resolutionCross sellingCash handlingInventory managementReportingBranch operationsSecurity complianceRegistry servicesTSA servicesData entryCommunicationLeadership

Customer Service & SupportSalesManagement & LeadershipAdministrativevia Paycom

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Lead Member Service Counselor Branch (58620) at AAA Northeast a 6.6 out of 10 for work-life balance — classified as good. This places the position in the top 25% of all General Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

General Medicine — Physician Career Context

This General Medicine position at AAA Northeast is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Compensation Analysis

Stated compensation: $24.35 - $26.40/hr.

This position also offers production-based compensation: $26 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This position is based in Lowell, Massachusetts.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time
Transparent compensation ($0k–$0k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer service, Sales, Relationship building, Problem resolution, Cross selling, Cash handling, Inventory management, Reporting. Candidates with experience in these areas may be especially well-suited for this General Medicine role.

Core responsibilities: The Lead Member Service Counselor provides leadership in the branch, handles complex member service issues, and performs daily operations including reporting and security. They also deliver accurate information on club products and services while consistently meeting sales and member satisfaction go...

Benefits package: Health Insurance, 401(k) with Match, Free AAA Membership, Vacation, Holiday Pay, Sick Pay, Competitive Salary, Incentives. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more General Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.