Member Service Counselor Branch (58630)

19 days ago

Totowa, New Jersey$22 - $23.40/hrFull TimeCustomer Service

✓ No Call✓ No Nights

Is $22 - $23.40/hr a lowball?

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Job Description

About the Role

Join AAA Northeast as a Member Service Counselor – Branch Sales in United States. Job DetailsJob Location: Totowa, NJ 07512Position Type: Full TimeSalary Range: $22.00 - $23.

Key Responsibilities

according to department policies, procedures, and practices within scope of authority, including adhering to all club/department safety protocols.

This job description may not be inclusive of all the assigned duties, responsibilities, or aspects of the job described.

May travel to nearby locations to assist with branch coverage.

Requirements

Develops comprehensive knowledge of products and services offered by AAA Northeast. Through the five

diamond process, cross selling techniques, and club and department training, educates members of all

Benefits & Compensation

Salary: $22 - $23.40/hr

401(k) with employer match.

Work Schedule

Full-Time position.

Weekend coverage may be required.

Day shift only - no nights.

This position offers day shifts only. Work with AAA Northeast in United States.

Key Skills

Customer serviceSalesProduct knowledgeCommunicationData entryProblem solvingRelationship managementOperational supportDocumentationCross-selling

Customer Service & SupportSalesAdministrativeRetailvia Paycom

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Member Service Counselor Branch (58630) at AAA Northeast a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Customer Service physician listings evaluated on our platform. Contributing factors include no on-call duties, no night shifts.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Customer Service — Physician Career Context

This Customer Service position at AAA Northeast is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Compensation Analysis

Stated compensation: $22 - $23.40/hr.

This position also offers production-based compensation: $23 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This position is based in Totowa, New Jersey.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No night shifts — a daytime-only schedule
Transparent compensation ($0k–$0k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer service, Sales, Product knowledge, Communication, Data entry, Problem solving, Relationship management, Operational support. Candidates with experience in these areas may be especially well-suited for this Customer Service role.

Core responsibilities: Provide exceptional member service by promoting and selling AAA products and services while assisting with member inquiries. Perform daily branch operations, including registry and TSA services, while maintaining accurate records and meeting performance goals.

Benefits package: Health Insurance, 401k with Company Match, Free AAA Membership, Vacation Pay, Holiday Pay, Sick Pay, Competitive Salary, Incentives. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Customer Service physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.