Referral Representative - Physical Therapist - Full Time - Days - 8hr West Covina
Listed compensation
$23-$34.5/hr
The week · per this posting · Monday – Friday
Ask the employer about the work setting, call expectations, nights and shift pattern and time off.
Job Description
Current Emanate Health Employees - Please log into your Workday account to apply
Everyone at Emanate Health plays a vital role in the care we deliver. No matter what department you belong to, the work you do at Emanate Health affects lives. When you join Emanate Health, you become part of a team that works together to strengthen our communities and grow as individuals.
On Glassdoor's list of "Best Places to Work" in 2021, Emanate Health was named the #1 ranked health care system in the United States, and the #19 ranked company in the country.
Job Summary
Responsible for managing referral process for patients requiring specialty care, diagnostic testing, and ancillary services. This role ensures timely, accurate, and coordinated communication between the provider, patient and external health care facilities to support continuity of care and optimize patient outcomes.
Job Requirements
Minimum Education Requirement
High school diploma or GED preferred. Bilingual (Spanish) preferred.
Minimum Experience Requirement
Three to five (3-5) years in a healthcare setting is preferred. Computer skills required. Excellent customer service skills.
Minimum License Requirement
- None.
- Shift: Monday–Friday, 8:30 AM–5:00 PM
- Delivering world-class health care one patient at a time.
Pay Range
$23.00 - $34.50
Key Responsibilities
The Referral Representative manages the referral process for patients requiring specialty care, diagnostic testing, and ancillary services. They ensure accurate and timely communication between providers, patients, and external facilities to support continuity of care.
Requirements
The role requires three to five years of experience in a healthcare setting and basic computer skills. A high school diploma or GED is preferred, and bilingual skills in Spanish are also considered a plus.
Qualifications
- Experience
- 2+ years of experience
Key Skills
Physical Therapist Career Context
Of the 50 active Physical Therapy listings this role was benchmarked against, 42% have no call, 76% require no weekends.
In California, the Physical Therapy weighted monthly median benchmark on WeekdayDoc is ~$116k (690 salary observations; 1,891 listings), vs ~$93k nationally (7,156 salary observations; 29,836 listings). Monthly aggregates cover 2026-01-01 through 2026-10-01; these are not the modal's selected comparable-job medians.
The cost-of-living index for California is 110.7 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$60k midpoint carries the purchasing power of roughly $54k in an average-cost state. 63.6% of California clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Referral Representative - Physical Therapist - Full Time - Days - 8hr West Covina at Emanate Health a 6.4 out of 10 for work-life balance — classified as good. This places the position in the Above average in Physical Therapy — ranked against 22,135 active Physical Therapy listings on WeekdayDoc. Contributing factors include no weekend requirements.
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