Security Navigator - Cape Behavioral Health and Wellness Center

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Job Summary

As a member of the multidisciplinary Behavioral Health Integration team, the Security Navigator promotes leadership, helps support the Bay Cove mission and addresses community concerns in a proactive and professional manner.

The Security Navigator welcomes Persons, staff and guests to the Bay Cove Behavioral Health & Wellness Center by providing a positive, professional and respectful presence at all times.

The Security Navigator serves as a community diplomat and represents the Bay Cove Behavioral Health & Wellness Center as a good neighbor and responsive community partner.

This is a non-exempt position.

Supervisory Responsibilities

At the discretion of the Director of Behavioral Health - Bay Cove Behavioral Health & Wellness Center

Essential Functions of the Position

Maintains awareness of activity surrounding the building, inside the building, stairways and hallways within the building to ensure a calm environment on the campus and within the building.

Supports other staff in seeing that guidelines in place for the programs and the site are observed and that all persons present act as good collaborators and neighbors.

Intervenes in situations requiring support beyond program staff using good judgment, communication skills, de-escalation techniques, and calling upon emergency services as needed.

• Ability to interact with multiple program directors at the site in a collaborative and responsive manner.
• Is dependable and reliable.
• Attends required training.

Requirements for the Position

• High school diploma or equivalent.
• Strong commitment to the right of each Person with mental health challenges to live and work in their community, and to have access to helpful, adequate, competent, and continuous support and services of their own choosing.
• Professional writing and verbal communications skills.
• High degree of personal organization, attention to detail, and time management skills.
• Proficiency in word processing and other computer functions using Windows, Word, and Google Email and Apps.
• Use of personal cellular telephone for work communication.
• Bilingual candidates are encouraged to apply, pay differential offered for candidates with fluency in certain essential languages.
• Must be able to stand for long periods of time.
• Must be able to work during inclement weather.
• Utilizes a flexible and responsible work style that meets evolving needs of the agency.
• Works with integrity and respects the dignity and value of all individuals.
• Exhibits mission through job knowledge, pride in work role, and advocacy.
• Promotes diversity and inclusion of all individuals.
• Works in a collaborative, compassionate manner with stakeholder/ partners

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Rate: $21.00