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Bay Cove Human Services
Boston, Massachusetts

Education & Employment Counselor - City Square Employment Supports (CSES)

CounselorFull-Time

Listed compensation

$22.82/hr

The week · per this posting · weekdays assumed

Ask the employer about the work setting, call expectations, weekend coverage and time off.

Posted 1h ago · Verified live

Job Description

Bay Cove Human Services’ mission is to partner with people to overcome challenges and realize personal potential. Bay Cove pursues this mission by providing individualized and compassionate services to people facing the challenges associated with developmental disabilities, mental illness, substance use disorders, and homelessness at more than 175 program sites throughout Greater Boston and Southeastern Massachusetts.

Mission Statement

Bay Cove Human Services partners with people to overcome challenges and realize personal potential.

Job Summary

Your position as Education/Employment Counselor supports this mission through providing direct daily supports to the individuals in our programs.

  • This is a non-exempt position.
  • Supervisory Responsibilities: N/A

Essential Functions of Position

Clinical and Rehabilitation Skills

  • Provides daily shift coverage in program, follow scheduled assignments and implement program routines.
  • Protects the rights and dignity of the individuals we support.
  • Safeguards the confidentiality of those supported by the programs.
  • Provides direct employment support and on the job training.
  • Promotes the expansion of employment and educational opportunities of those supported.
  • Participates in the direct implementation of the Individual Support Plan, records data related to ISP.
  • Assists individuals in employment, this may include training in soft skills, on the job training and acting as a liaison with community partners.
  • Teaches classes to individuals including curriculum development.

Assesses individual’s training needs, develops descriptive teaching programs and curricula and monitors effectiveness through data collection.

Implements clinical and behavioral treatment plans, record target behaviors on data sheets and participate in clinical consultation as needed.

  • Provides crisis assessment, prevention and needed intervention.
  • Coordinates social, educational, recreational activities.

Maintains informal and formal communications with all program support staff and provides written communications at the end of each work day including progress notes, data sheets, production paperwork and incident reports as required. Read and respond to email communication on a daily basis.

  • Administers medications as required.
  • Performs other duties and projects as assigned.

Program Operation Requirements

  • Performs program maintenance and cleaning tasks that have been designated by shift responsibilities.
  • Follows and implements all program safety procedures.

Professional Characteristics

Demonstrated ability to work effectively and collaboratively with a culturally diverse population of individuals, co-workers, care providers, family and community members.

  • Demonstrated ability to work both independently and within a team context.
  • Professional documentation and communication skills, as well as demonstrated organizational skills.
  • Ability to negotiate and resolve differences.
  • Ability to function under pressure in a fast-paced human service environment.
  • Ability to be flexible, open and responsive to ongoing industry changes.

Ability to articulate and communicate Bay Cove missions and strategic direction in a consistent and enthusiastic manner to departmental staff.

Ability to identify opportunities and obstacles and develop effective, creative solutions to pursue opportunities.

Requirements for the Position

  • Has adequate computer literacy to perform agency functions.
  • Attends required orientation and training, including in‑service training, conferences and seminars.
  • Maintain certification in CPR, SFA, PREVENT and MAP
  • Ability to use computer for documentation, email communication and on-line training.
  • Department of Public Health certification in medication administration is required..
  • An acceptable CORI (criminal record assessment).
  • High School Diploma or equivalent, one-year previous work experience in human service setting preferable.

Physical Requirements

  • Ability to assist people with mobility impairments as needed.
  • Ability to lift 30 pounds.

Bay Cove Human Services is an Equal Opportunity Employer and does not discriminate on the basis of race, ethnicity, religion, sex, gender identity or expression, national origin, sexual orientation, disability, age, veteran status, or any other groups as protected by Massachusetts or federal law. All qualified candidates, regardless of background, are encouraged to apply.

Bay Cove Human Services does not offer visa sponsorships at this time and will require candidates to be authorized to work in the United States.

Pay Rate:$22.82/Hour

#BayCoveDS

Key Responsibilities

The Education & Employment Counselor provides direct daily support to individuals, including employment training, soft skills development, and clinical plan implementation. The role also involves coordinating activities, maintaining accurate documentation, and ensuring the safety and dignity of program participants.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of experience in a human service setting is preferred. Required certifications include CPR, SFA, PREVENT, and Department of Public Health medication administration certification.

Qualifications

Education
Professional certificate or licensure

Key Skills

Employment counselingCase managementCrisis interventionClinical documentationSoft skills trainingTeam collaborationConflict resolution

Counselor Career Context

Of the 50 active Counselor listings this role was benchmarked against, 38% are remote, 34% have no call, 64% require no weekends.

Counselor pay on WeekdayDoc is up 2.5% vs. the prior quarter (through Sep 2026).

The cost-of-living index for Massachusetts is 105.8 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$48k midpoint carries the purchasing power of roughly $45k in an average-cost state. 63.2% of Massachusetts clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Top Counselor Jobs

30 matches · ranked by pay

Salary Distribution30 jobs · 21 employers

11
<$75k
4
$75k-90k
6
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2
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7
$120k+

Annual compensation range

Benefits & Perks27 jobs · 21 employers

401k / retirement match
81%
Sign-on bonus
33%
CME allowance
30%
Loan repayment
7%
PSLF eligible
4%

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Work-life snapshot

1.5/ 10
Listing-based score

Living in Boston

Typical 3-bedroom home value
$813k
Typical market rent
$3,338/mo
Residents’ average commute
30 min
Metro price indexU.S. average = 100
108.3
State income tax
Up to 5%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Boston-Cambridge-Newton, MA-NH metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.