Patient Care Coordinator - Family Medicine
Listed compensation
$20.92-$32/hr
Listing transparency3 of 6 stated
Ask the employer about the work setting, weekend coverage and nights and shift pattern.
- Employment & setting
- Full-Time
- Call expectations
- No call
- Weekends
- Not specified
Job Description
A Patient Care Coordinator provides a variety of receptionist and skilled clerical duties in support of the clinics. This position is responsible for scheduling patients, obtaining necessary documentation and coordinating aspects of patient care to ensure continuity of care. Position performs prior authorizations when necessary. A PCC will perform all duties in a manner which promotes team concept and reflects the mission and values of the facility.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Medical Group Southeast Washington and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications
- Customer service related experience.
Preferred Qualifications
- 6 months of Office experience, medical office; recent experience in the medical field.
- 6 months of Electronic Medical Record / Practice Management experience.
Why Join Providence?
Our best-in-class benefits
[https://nam11.safelinks.protection.outlook.com/?url=https%3A%2F%2Fprovidence.jobs%2Fbenefits%2F&data=05%7C01%7Cethelleah.torres1%40providence.org%7C6da11282629946c936bc08dbf64b1e78%7C2e3190869a2646a3865f615bed576786%7C0%7C0%7C638374574718197112%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000%7C%7C%7C&sdata=CHUc7JRL0t6AAExYx6UfCEVEH8gfmaw9cEOZ4wX0%2BZU%3D&reserved=0] are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission [https://providence.jobs/mission/] of caring for everyone, especially the most vulnerable in our communities.
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected.
Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits [https://providence.jobs/benefits/].
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act [https://s3-us-west-2.amazonaws.com/images.provhealth.org/HR-onboarding/LA_County_Fair_Chance_Ordinance_2024.pdf].
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care.
Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington’s greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington;
Providence’s St. John’s Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer
[https://www.providenceiscalling.jobs/eeo/]. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity [https://providence.jobs/diversity/] makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Key Responsibilities
Provide receptionist and clerical support for the clinic, including scheduling patients and obtaining necessary documentation. Coordinate aspects of patient care to support continuity of care and complete prior authorizations when needed.
Requirements
Customer service-related experience is required. Preferred qualifications include six months of medical office experience, recent experience in the medical field, and six months of electronic medical record or practice management experience.
Key Skills
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Patient Care Coordinator - Family Medicine at Providence a 6.4 out of 10 for work-life balance — classified as good. This places the position in the top 25% in Healthcare Administration — ranked against 885 active Healthcare Administration listings on WeekdayDoc. Contributing factors include no on-call duties.
Healthcare Administration Career Context
Of the 40 active Healthcare Administration listings this role was benchmarked against, 15% are remote, 20% have no call, 75% require no weekends.
Healthcare Administration pay on WeekdayDoc is up 6.8% vs. the prior quarter (through Aug 2026).
The cost-of-living index for Washington is 107.0 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$55k midpoint carries the purchasing power of roughly $51k in an average-cost state. 59.8% of Washington clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Location & Logistics
Washington has no state income tax, which can significantly increase take-home pay compared to high-tax states. At the posted ~$55k midpoint, that is roughly $2k–$4k a year versus a typical 4–7% state rate.
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