Lead Patient Services Specialist - Family Medicine
Job Description
About the Role
Join Providence as a Lead Patient Services Specialist - Family Medicine in United States. The Patient Services Specialist – Lead Level provides leadership and operational support to the front-office team. The Lead PSS is capable of performing all aspects of the Associate, Journey and Senior PSS roles.
Key Responsibilities
- Lead Level provides leadership and operational support to the front-office team.
- Lead PSS is capable of performing all aspects of the Associate, Journey and Senior PSS roles.
- Lead is responsible for shift coordination, issue resolution, training, and championing key initiatives t.
- provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone.
Requirements
- 4 years Related experience in medical office or healthcare OR
- 3 years Experience as Providence employee in related position Why Join Providence? Our best
Benefits & Compensation
- Hourly rate: $37.98/hr.
Work Schedule
- Full-time position.
- Call responsibilities required.
Apply to join Providence as a Lead Patient Services Specialist - Family Medicine.
Key Skills
Position Insights
WeekdayDoc rates Lead Patient Services Specialist - Family Medicine at Providence a 4.0/10 for work-life balance — below average.
This position offers no on-call requirements, no weekend shifts.
Key skills for this role include Leadership, Operational Support, Issue Resolution, Training, Shift Coordination.
Benefits include Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance.
Benefits & Perks
Work-Life Balance Score
Protective Factors (2)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
Interpretation: Position shows moderate burnout protection with 2 validated protective factors.
Job Details
Employment Type
Full Time
Posted
15d ago
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