Lead Patient Services Specialist - Family Medicine

15 days ago
United States$37.98/hrFull TimeFamily Medicine
✓ No Call✓ No Weekends

Job Description

About the Role

Join Providence as a Lead Patient Services Specialist - Family Medicine in United States. The Patient Services Specialist – Lead Level provides leadership and operational support to the front-office team. The Lead PSS is capable of performing all aspects of the Associate, Journey and Senior PSS roles.

Key Responsibilities

  • Lead Level provides leadership and operational support to the front-office team.
  • Lead PSS is capable of performing all aspects of the Associate, Journey and Senior PSS roles.
  • Lead is responsible for shift coordination, issue resolution, training, and championing key initiatives t.
  • provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone.

Requirements

  • 4 years Related experience in medical office or healthcare OR
  • 3 years Experience as Providence employee in related position Why Join Providence? Our best

Benefits & Compensation

  • Hourly rate: $37.98/hr.

Work Schedule

  • Full-time position.
  • Call responsibilities required.

Apply to join Providence as a Lead Patient Services Specialist - Family Medicine.

Key Skills

LeadershipOperational SupportIssue ResolutionTrainingShift CoordinationPatient Care StandardsFront-Office OperationsCoachingResource Management
HealthcareAdministrativeManagement & LeadershipCustomer Service & Supportvia Oraclecloud

Position Insights

WeekdayDoc rates Lead Patient Services Specialist - Family Medicine at Providence a 4.0/10 for work-life balance — below average.

This position offers no on-call requirements, no weekend shifts.

Key skills for this role include Leadership, Operational Support, Issue Resolution, Training, Shift Coordination.

Benefits include Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance.

Providence logo

About Providence

Hospitals and Health Care
Redondo Beach, California
2-5

Benefits & Perks

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Paid Parental Leave
Vacations
Holidays
4.0

Work-Life Balance Score

Below Average

Protective Factors (2)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full Time

Posted

15d ago