Lead Patient Services Specialist - Family Medicine

2 months ago

United States$37.98/hrFull TimeFamily Medicine

✓ No Call✓ No Weekends

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Job Description

About the Role

Join Providence as a Lead Patient Services Specialist - Family Medicine in United States. The Patient Services Specialist – Lead Level provides leadership and operational support to the front-office team. The Lead PSS is capable of performing all aspects of the Associate, Journey and Senior PSS roles.

Key Responsibilities

Lead Level provides leadership and operational support to the front-office team.

Lead PSS is capable of performing all aspects of the Associate, Journey and Senior PSS roles.

Lead is responsible for shift coordination, issue resolution, training, and championing key initiatives t.

provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone.

Requirements

4 years Related experience in medical office or healthcare OR

3 years Experience as Providence employee in related position Why Join Providence? Our best

Benefits & Compensation

Hourly rate: $37.98/hr.

Work Schedule

Full-time position.

Call responsibilities required.

Apply to join Providence as a Lead Patient Services Specialist - Family Medicine.

Key Skills

LeadershipOperational SupportIssue ResolutionTrainingShift CoordinationPatient Care StandardsFront-Office OperationsCoachingResource Management

HealthcareAdministrativeManagement & LeadershipCustomer Service & Supportvia Oraclecloud

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Lead Patient Services Specialist - Family Medicine at Providence a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Family Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Family Medicine — Physician Career Context

This Family Medicine position at Providence is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Nationally, Family Medicine professionals earn a median annual salary of approximately $265k, with the typical range spanning $200k to $340k depending on experience, location, and practice setting.

Compensation Analysis

This position also offers production-based compensation: $38 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This position is based in United States.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time
Transparent compensation ($0k–$0k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Leadership, Operational Support, Issue Resolution, Training, Shift Coordination, Patient Care Standards, Front-Office Operations, Coaching. Candidates with experience in these areas may be especially well-suited for this Family Medicine role.

Core responsibilities: The Lead Patient Services Specialist provides leadership and operational support to the front-office team, performing all core functions of lower-level roles while acting as an informal coach and resource to peers. This role is responsible for shift coordination, resolving issues, conducting trainin...

Benefits package: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Disability Insurance, Paid Parental Leave, Vacations, Holidays. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Family Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.