Client Care Coordinator (Social Worker) - Homeless Families

Organization Overview

Urban Resource Institute (URI) is a dynamic, innovative, and well-respected organization founded in 1980 that transforms the lives of domestic violence survivors and homeless families through safe shelter and comprehensive services; delivers prevention and intervention programs that break cycles of violence and poverty; and actively works for sustainable systemic change.

URI is the oldest licensed provider of domestic violence (DV) shelter and services in New York State, and is the largest provider in the United States of DV shelter services, as well as a leading provider of shelter and services for homeless families.

URI has a deep commitment to diversity, equity, and inclusion among leadership, staff, and clients at residential and nonresidential sites across New York City.

Position Overview

The Social Worker assesses mental and emotional functioning of residents and administers services for necessary treatment. She/he provides clinical supervision to the Case Managers, through case analysis, service planning and supervisory process. Provides direct treatment services and issues referrals on an as needed basis.

Salary: $72,000+

Major Duties and Responsibilities

• Assess and evaluate existing, new and prospective clients/families referred by NYC Department of Homeless Services.
• Develops individual living plans (ILPs) for families including all adults and children in the family composition and provides therapeutic support as needed.
• Responsible for the clinical supervision of Case Managers.
• Conducts clinical case conferences with clients in collaboration with internal staff and external providers for compliance with individual living plan goals and to address unmet needs.
• Participates in clinical caseload conferences and staff meetings.
• Responsible for crisis intervention including on-call via agency phone as needed.
• Coordinates mental health referrals
• Attend trainings and consortium meetings, e. g. with DHS and others to discuss issues pertaining to service delivery.
• Evaluates mental health status for residents on admission by completing comprehensive evaluation (CFEs)
• Coordinates mental health/psychiatric care and referral.
• Develop a resource of network social services providers.
• Develops and facilitates group meetings.
• Monitors resident records for compliance and best practices.
• Functions independently in times of facility coverage including responsibility for appropriate action in crisis situation per agency procedures.
• Regularly assess the safety and well-being of all clients
• Participate in weekly individual and group supervision with Social Work Supervisor.
• Participate in training seminars conducted to enhance and develop clinical skills.
• Function independently in time of facility coverage, including responsibility for appropriate action in crisis situation per agency procedure.
• Assist with reports and program evaluation.
• Reviews progress notes and service plans.
• Monitors client compliance
• Develops strategies for engaging individuals with trauma histories.
• Perform other duties as assigned by the Director of Clinical Services.

Specifications for Education/Certifications/Licenses

• Masters Degree in Social Work from an accredited university.

Required Skills and Experience

• Three years of experience, working with the homeless population.
• Demonstrated sensitivity and experience with and/or knowledge of homeless families including individuals whom identify as lesbian, gay, bisexual, transgender, queer, and/or HIV-affected, the elderly and individuals with substance abuse and/or mental health issues.
• Familiarity with DHS regulations and DHS Cares Reporting
• Clinical experience to include the ability to make psychosocial assessments and develop and implement individual living plans.

Urban Resource Institute provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.