Patient Services Representative, Internal Medicine, Various FTE Available
Compensation
Pay not listed
The week · per this posting · weekdays assumed
Ask the employer about the pay range, the work setting, call expectations and time off.
Job Description
UC Health is hiring a Full Time Patient Services Representative for Internal Medicine
The patient services representative will serve as the main point of contact for all patients. This position will interact with all patients as they enter, leave, or request assistance within any of our facilities. The patient services representative will exemplify customer service while ensuring each patient interaction is handled with care.
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching-a combination that provides patients with options for even the most complex situations.
Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center.
Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
Key Responsibilities
The Patient Services Representative serves as the primary point of contact for patients entering, leaving, or requesting assistance at the facility. They are responsible for ensuring all patient interactions are handled with care and exemplify high standards of customer service.
Requirements
Candidates must have a High School Diploma or GED and 0-6 months of equivalent experience. An Associate's degree and 1-2 years of experience are preferred.
Qualifications
- Education
- Associate degree
Certifications
Key Skills
Patient Access & Front Desk Career Context
The cost-of-living index for Ohio is 92.8 (US average = 100; BEA Regional Price Parities (2024)). 61.3% of Ohio clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
UC Health holds silver-tier status on WeekdayDoc's Top Employers work-life index, composite score 71/100, 76 active listings.
| Measure | This job | Market |
|---|---|---|
| Cost of living | Ohio index 92.8 | US average = 100BEA Regional Price Parities (2024) |
| Patient Access & Front Desk listings in Ohio | 20 active | —live on WeekdayDoc, Nov 2026 |
| All patient access & front desk listings in Ohio | 122 active | 1,247 nationallylive on WeekdayDoc, Nov 2026 |
| Sign-on & loan repayment | not stated | Ohio healthcare professional listings (all specialties): 10% state a sign-on bonus · 7% offer loan repayment122 active listings, Nov 2026 |
| Patient Access & Front Desk pay trend (all specialties) | −7.4% vs prior quarter | —through Oct 2026 |
| UC Health | silver tier, 71/100 | Top Employers work-life index76 active listings |
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Patient Services Representative, Internal Medicine, Various FTE Available at UC Health a 7.2 out of 10 for work-life balance — classified as very good. This places the position in the top 15% of all Patient Access & Front Desk healthcare professional listings evaluated on our platform.
Work-life snapshot
Listing-based score
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Living in Cincinnati
- Typical 3-bedroom home value
- $240k
- Typical market rent
- $1,432/mo
- Residents’ average commute
- 22 min
- Metro price indexU.S. average = 100
- 95.4
- State income tax
- Up to 4%
Sources & methodology
Sources: Zillow home values (Sep 2026), Zillow market rents (Sep 2026), U.S. Census ACS 2024 five-year.
BEA 2024 · Cincinnati, OH-KY-IN metro prices. Housing figures are city-level.
City-level figures. Not a cost-of-living guarantee.