Access Counselor - Remote (must reside in IL)

Become a champion of hope.

At Rosecrance, we’ve been leading the way in behavioral health services for over a century. Our team empowers individuals and families to overcome substance use and mental health challenges through compassionate care and evidence-based therapies. If you’re ready to make a meaningful impact, we’re ready to welcome you! We are looking for dedicated individuals to join our team and help deliver on our mission of hope and recovery.

Position Summary

Provide comprehensive diagnostic assessment, and determining medically necessary service needs of client. Clients not meeting criteria for suspected mental illness will be linked with appropriate services in the community. The goal for all clients is to meet their clinical needs, which will enable them to work towards recovery.

Qualifications

• Bachelor’s degree in Psychology, Counseling, Social Work, Addiction Studies or other related field, or equivalent experience and training
• Must qualify as a MHP or higher per Illinois Department of Mental Health Rule 132.
• Knowledge of DSM diagnoses and appropriate criteria for each diagnosis.
• Knowledge of accepted assessment techniques
• Ability to quickly establish rapport with others
• Excellent written and oral communication skills
• Computer proficiency required
• Ability to navigate and complete documentation in the electronic healthcare record
• Ability to accurately complete required documentation within the prescribed time frames
• Self-starter with ability to work independently and within a team environment
• Belief in the mission and vision of Rosecrance

Responsibilities

1. Work hours prescribed by the leadership and any additional hours deemed necessary for the responsibilities assigned.

2. Provide centralized diagnostic assessments that include computerized social histories, mental status, presenting problem, diagnosis, and treatment needs.

3. Determine appropriate level of care and treatment using centers utilization management criteria, develop corresponding ISP with clients, and coordinate needs with appropriate staff

• 4. Identify the need for immediate crisis intervention services
• 5. Maintain documentation per center quality assurance procedures and clinical performance standards
• 6. Assess client needs and strengths and establish a comprehensive plan that addresses support and treatment needs necessary for less restrictive care and stabilization to occur safely
• 7. Provide linkage, referrals and advocacy with community resources and community organizations

8. As assigned, performs CLIA-waived laboratory testing and related quality control activities in accordance with CLIA requirements, manufacturer instructions, infection control protocols, and organizational procedures.

9. Cooperate with work team/center/on accomplishment of strategic objectives and activities

10. Ensure that the clinical treatment needs are met for consumers, which will enable them to work towards recovery.

11. Educate community agencies regarding services offered by Rosecrance

12. Serve as a member of the Access team and participate in all team meetings and activities.

13. Exercise confidentiality in keeping with the Code of Conduct and with the framework of the law.

14. Deliver exceptional customer service consistently to every customer.

15. Serve as a role model for other staff, clients and customers and demonstrate positive guest relations in representing Rosecrance

16. Assume other related responsibilities as delegated and assigned

Schedule: * Hours: Monday- Friday 8:00am-4:30pm

Work Location: Remote (must reside in IL)

Compensation & Rewards

• Base Pay: Starting at $56,950.40 year (pay is based on education, experience, and credentials)

Additional Pay Enhancements in Addition to Base Salary

Professional Certification (e. g., CADC, CRSS, or CPS): +$0.72/hour (equivalent of +$1,500 annualized)

Our Benefits

Rosecrance values its employees and offers a comprehensive benefits package for

you and your family:

• Medical, dental, and vision insurance (multiple plan options to meet your needs)

• 401(k) with employer match & discretionary contribution
• Group Life Insurance, LTD and AD&D
• Tuition assistance & licensure/certification reimbursement
• Paid Time Off, sick time, bereavement leave
• Referral program earning up to $1,000 per hire!
• Wellness program, including an on-site gym at select facilities
• Discounts at participating retailers
• Daily pay available through UKG Wallet for financial flexibility

Who We Are

Rosecrance has been at the forefront of providing behavioral health services for over a century. Our mission is to empower individuals and families to overcome substance abuse and mental health challenges through evidence-based therapies and compassionate care. Join us in our mission to foster lasting recovery and transform lives.

We are committed to providing careers that make a difference in the lives of the people we serve and the people we employ. We do this through the work we do, our core mission and values, our employee resources, and especially through our purpose-driven community of opportunity and hope.

Our Health and Safety Commitment

We maintain a zero-tolerance drug-free environment, including marijuana, to prioritize safety for staff and clients. All candidates must pass an occupational health screening, ensuring a secure and healthy workplace.

Equal Employment Opportunity

Rosecrance is an equal opportunity employer and values diversity in the workplace. We do not discriminate based on race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability,

marital status, veteran status, or any other legally protected status. Our hiring decisions are based solely on qualifications, skills, and experience relevant to the requirements of the position.

Our Partnerships

• AARP Employer Pledge Program
• MSEP (Military Spouse Employment Partnership).