Clinical Tech Support (B2B SaaS) Rehab Therapists, Therapist Assistants, Rehab Technicians welcomed! Bonus Potential!
2 days ago
Remote - Nationwide$58K - $69KFull TimeHealthcare TechnologyNot on LinkedIn
✓ No Call✓ No Weekends
Job Description
About the Role
Join Prompt as a Clinical Technical Support Specialist – Remote/Hybrid in United States.
Key Responsibilities
- provide all necessary details to ensure the teams are equipped to assist the customer Support engineering ti.
- Develop and maintain a deep understanding of our product offerings to effectively respond to incoming custom.
Requirements
- motivated and self
- directed, with the ability to learn quickly and autonomously Exceptional written communication skill Preferred (Nice
- What you can expect: Competitive salaries Bonus potential with exceptional performance (up to 12k) Remote/hybrid environment Potential equity
Benefits & Compensation
- Salary: $58K - $69K
- 401(k) with employer match.
Work Schedule
- Full-Time position.
- Hybrid position - combination of remote and on-site.
Apply to join Prompt as a Clinical Technical Support Specialist – Remote/Hybrid.
Key Skills
Customer SupportEmail SupportHelp Desk PlatformTicket TriageEscalation ManagementSoftware TroubleshootingProduct ExpertiseCustomer SatisfactionCustomer LoyaltyAnalytical MindsetProactiveSelf-MotivatedWritten CommunicationSaaSClinical ExperienceEMR
Customer Service & SupportHealthcareTechnologySoftwarevia Ashby
Benefits & Perks
Bonus Potential (up to $12k)
Remote/Hybrid Environment
Flexible PTO
Medical, Dental, Vision Insurance
401k
Company-paid Disability and Life Insurance
Company-paid Family and Medical Leave
FSA/DCA and Commuter Benefits
4.8
Work-Life Balance Score
Below Average
Protective Factors (3)
Hybrid work (Schedule flexibility ↓ burnout)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.
Job Details
Employment Type
Full-time
Posted
2d ago