Certified Enrollment & Outreach Counselor

Gardner Health Services is currently recruiting to fill the following Certified Enrollment and Outreach Counselor position.

• Full-time, 40 hour/week position based at the CompreCare Health Center located in San Jose, CA.

Under supervision, Certified Enrollment and Outreach Counselor's are responsible for reaching out to communities to provide assistance with health insurance enrollment.

The position will screen patients according to Covered California and will make follow-up calls to applicants for any missing information, access forms in the computer system, update information in the practice management system and electronic records system.

Responsible for uploading application documents to each program computerized system. Must currently be or willing to become a Certified Enrollment Counselor to assist our patients in applying for Covered California, Medi-Cal and Primary Care Access Program (PCAP).

Certified Enrollment and Outreach Counselors also assist patients with Medi-Cal Renewals and Plan Selections and conduct outreach efforts to individuals and families who have specific healthcare needs.

The successful candidates must listen to community members in a culturally sensitive way, usually in their native language, and connect them with necessary services.

This recruitment will remain open until filled. Applications will be reviewed on a first come first serve basis. Apply now!

Minimum Qualifications

The minimum qualifications of this position is listed below. An equivalent combination of education and experience may be considered.

• High School Diploma, required.
• Bilingual in English and Spanish, required.
• Certified Enrollment Counselor experience, required.
• Minimum one (1) year experience in outreach or equivalent.
• Basic computer skills. intermediate computer skills, preferred.
• Excellent verbal, written, communication, and customer relations skills, required.
• Knowledge of health care insurances (i. e., Covered CA, Medi-Cal, Healthy Families, Healthy Kids, Primary Care Access Program), required.
• Valid California Driver’s License in good standing with DMV required; current liability insurance.

*If selected, other documents and certifications may be required as part of the hiring and credentialing process*

Compensation

Compensation and level of position placement will be determined based on relevant experience and education.

Certified Enrollment and Outreach Counselor: $25.00 - $30.00/hour

Please See Attached for the Full Job Description

Working at Gardner Health Services

Employees at Gardner Health Services define the meaning of community service. Gardner employees are passionate about helping people in the community of which they are a part. Staff members are deeply valued both by the community in which they serve, their fellow colleagues, and company administration.

A strong sense of teamwork, empathy, and dedication exists amongst Gardner staff that truly embodies what health care professionals should be. Gardner Health Services takes tremendous pride in seeing the growth and professional advancement of its employees.

Employees enjoy a healthy work/life balance and a commitment to diversity and inclusiveness. Additionally, job security is excellent and has led to longtime retention of Gardner personnel.

Whether you are new to the healthcare industry and looking to get exposure to a possible career in healthcare or a seasoned veteran who wants to make an impact in the community, Gardner Health Care has a position for you.

Gardner Health Services offers market competitive salaries and an excellent benefits package for eligible employees, including minimal out-of-pocket expenses for health, dental and vision insurance for an entire family. Also included is 401(K) profit sharing contributions, life insurance, an employee assistance program, annual education reimbursement, and a generous paid time off and holiday leave bank.

Who We Are

Gardner Health Services is a dynamic and progressive company dedicated to providing the best healthcare services with a community-oriented approach. Gardner’s mission is to provide high quality, comprehensive medical and mental healthcare, including prevention and education, early intervention, treatment and advocacy services which are affordable, respectful, culturally, linguistically and age appropriate.

Compromised of 10 various clinics with locations in the Bay Area of California stretching from Gilroy to Atherton and focused in the San Jose area, Gardner’s services are strategically located to ensure adequate coverage in the region and areas with the highest needs.

Gardner provides a full range of medical services including pediatrics, dental and vision care as well as a robust program dedicated to mental and behavioral health.

Gardner Health Services and its staff are deeply engrained in the community in which they serve and continually strive to go above and beyond to take care of the community and its members.

Gardner Health Services is an equal opportunity employer