Manager of Assessment- Behavioral Health

Title: Manager of Assessment

Job Type: Full time

Your experience matters!

At Westpark Springs, we are driven by a profound commitment to prioritize your well-being so you can provide exceptional care to others. Here, you’re not just valued as an employee, but as a person.

Westpark Springs is a mental health and addiction treatment center located at 6902 S Peek Road in Richmond, Texas. It offers both inpatient and outpatient services for adults, adolescents, and children dealing with psychiatric, substance use, or co-occurring disorders.

Here Are Some Key Highlights

• Comprehensive Programs: Includes inpatient psychiatric care, detox services, and outpatient options like Partial Hospitalization (PHP) and Intensive Outpatient Programs (IOP).

• Specialized Youth Services: Offers tailored treatment for children and teens aged 12–18, with academic support and family involvement to ease reintegration into school and daily life.

• Dual Diagnosis Expertise: Focuses on treating individuals with both mental health and substance use disorders through evidence-based therapies.

• Supportive Services: Provides case management, group and family therapy, medication management, and discharge planning to ensure continuity of care.

• 24/7 Availability: Open around the clock for assessments and admissions, with a multidisciplinary team ready to respond to urgent mental health needs.

As a Manager of Assessment joining our team, you’re embracing a vital mission dedicated to making communities healthier. Join us on this meaningful journey where your skills, compassion, and dedication will make a remarkable difference in the lives of those we serve.

How You’ll Contribute

Receives inquiry calls and assists the caller with scheduling a face-to-face, phone, or tele-assessment—Triages individuals based on safety risk.

Assesses or ensures assessment by a qualified mental health professional of patients who present for assessment.

Screens for medical and behavioral emergency conditions.

Performs a comprehensive assessment and quality therapeutic care to patients seeking treatment for substance abuse, dual diagnosis, or psychiatric or emotional disorders; coordinates with the clinical team/on-call physician to ensure these needs are met at the facility or other appropriate community providers.

Interprets treatment to patient and family to help reduce fear and other attitudes obstructing acceptance of care and continuation of treatment.

Completes the administrative processes of admission and precertification of care with external payers, as necessary.

Job Responsibilities

Facilitates response to a request for services, including the initial response, the assessment, the referral process, the designation of the appropriate level of care, admission into services, and appropriate follow-up activity.

Conducts initial evaluation, initiates the assessment, documents patient symptomology, functioning, and needs, and provides information to MD for LOC determination.

Demonstrates excellent customer service skills in assisting patients, physicians, visitors, and coworkers promptly and courteously.

Possess clear knowledge of Emergency Detention paperwork and processes and EMTALA.

Maintains all preadmission and admission paperwork with accuracy and completes all pre-certification with insurance companies.

Qualifications and Requirements

Education: Master’s degree in social work or counseling required.

Experience: Prior experience in a psychiatric healthcare facility working with adult and geriatric patients preferred. Must have strong clinical assessment skills.

License: Current unencumbered clinical social work, counseling license, or per state of practice guidelines. RN license may be accepted but may vary based on the state. Valid driver’s license and a favorable Motor Vehicle Report (MVR), along with proof of insurance when using own auto.

Additional Requirements: CPR and CPI certified within 30 days. May be required to work flexible hours and overtime and have the ability to meet typing keyboard expectations. With proper credentials, Specialist may be required to complete vitals check on patients.

About Us

Westpark Springs is located in Richmond, TX, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier® with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone—your experience matters.

EEOC Statement

“Westpark Springs is an Equal Opportunity Employer. Westpark Springs is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”

Lifepoint Health is a leader in community-based care and driven by a mission of Making Communities Healthier.

Our diversified healthcare delivery network spans 29 states and includes 63 community hospital campuses, 32 rehabilitation and behavioral health hospitals, and more than 170 additional sites of care across the healthcare continuum, such as acute rehabilitation units, outpatient centers and post-acute care facilities.

We believe that success is achieved through talented people. We want to create places where employees want to work, with opportunities to pursue meaningful and satisfying careers that truly make a difference in communities across the country.

We employ and provide care to people from all walks of life. We are committed to promoting healing, providing hope, preserving dignity and producing value with an inclusive workforce in which diversity is leveraged, respected, and reflective of the patients, family members, customers and team members we serve.