Medical Director

About Lifedoc Health

If you are an experienced, mission-driven leader passionate about healthcare innovation and community impact, we invite you to apply and grow with Lifedoc Health. Lifedoc Health is a multidisciplinary, mission-driven organization committed to transforming health outcomes for underserved communities in Memphis and the Mid-South. We empower patients through comprehensive care, education, and research.

Position Summary

The Medical Director is a practicing physician and clinical leader responsible for ensuring high-quality care, developing providers, and improving measurable patient and population health outcomes.

Working closely with the Chief Clinical Officer, with both roles reporting to the CMO, the Medical Director oversees medical practice standards, supervises assigned providers, conducts clinical case reviews, and implements approved clinical priorities.

The successful candidate will demonstrate expertise in integrated cardiometabolic care, effective leadership of multidisciplinary teams, and a commitment to underserved populations. The role requires the ability to translate clinical evidence and population data into practical improvements in care while advancing Lifedoc’s education and research programs.

Through mentoring and professional development, the Medical Director will help prepare the next generation of Lifedoc clinicians and staff who embody Lifedoc’s mission, collaborate across disciplines, and apply continuous learning to patient care.

Ideal Candidate Profile

The ideal candidate is a physician who earns credibility through excellent patient care and helps colleagues improve through respectful, practical leadership.

This individual is comfortable caring for complex patients, discussing performance openly, and using evidence to reconsider established practices. The candidate understands that meaningful outcomes depend on both clinical decisions and the circumstances in which patients live.

The successful Medical Director will be able to move between individual patient care and organizational improvement: recognizing a recurring clinical problem, asking a useful question, examining the data, working with colleagues to develop a response, and assessing whether that response improves care.

The role requires a close, productive partnership with the CCO and alignment with CMO's transformation agenda. It also requires the confidence to offer thoughtful recommendations, the humility to learn, and the discipline to carry agreed priorities through to completion.

Essential Responsibilities

The Medical Director is accountable for the quality of medical practice and the clinical performance of assigned providers according to Lifedoc’s standards. Both the Medical Director and CCO report to the CMO, who sets clinical and scientific direction. The Medical Director leads medical implementation, while the CCO coordinates clinical programs and multidisciplinary workflows.

Deliver and Oversee Medical Care

Maintain active clinical practice, provide consultation for complex cases, and ensure evidence-based care within the assigned clinical scope.

Emphasize cardiometabolic prevention and treatment, with care plans responsive to the needs of underserved patients.

Evaluate new programs for clinical benefit, operational feasibility, patient access, and sustainability.

Supervise and Develop Providers

Evaluate the clinical performance of assigned providers through chart reviews, case discussions, and direct feedback.

Establish clear practice expectations, address performance gaps, and contribute to provider selection and onboarding.

Mentor the next generation of Lifedoc providers through practical clinical teaching.

Implement Lifedoc’s Clinical Standards

• Translate approved clinical priorities into consistent medical practice.
• Guide providers in applying cardiometabolic protocols, making appropriate referrals, and ensuring reliable follow-up.
• Work with the CCO to resolve workflow barriers that affect care.
• Participate in the quality improvement and assurance program.
• Partner with operations and clinical leadership to improve timely access, referral completion, and reliable follow-up.
• Escalate urgent safety concerns and follow through on assigned corrective actions.
• Participate in approved community, payer, academic, and research partnerships.

Improve Outcomes and Patient Safety

• Use clinical data, care-gap reports, and safety reviews to identify problems and lead corrective actions within the medical team.
• Monitor whether changes improve outcomes, address disparities, and support FQHC clinical quality expectations.
• Provide medical input into credentialing and privileging decisions.
• Support accurate clinical quality reporting, including applicable Uniform Data System measures, in partnership with quality and data staff.
• Help prepare clinical documentation and evidence for organizational reviews.

Integrate Research Into Clinical Practice

Identify research questions arising from patient care and contribute to approved studies, teaching, and scholarly work.

Participate in investigation projects, protect research participants, and help providers apply validated findings to improve care.

Required Qualifications

The Following Requirements Are Proposed for the Position

• MD or DO degree and completion of relevant postgraduate clinical training.
• Unrestricted Tennessee medical license by the start date.
• Formal academic training in Family Medicine, Internal Medicine, Endocrinology, or another specialty appropriate to the approved clinical scope. (Board certification optional)
• Ability to meet Lifedoc’s credentialing and privileging requirements.
• At least five years of clinical practice experience.
• At least five years of progressive clinical leadership experience; clinical and leadership experience may overlap.
• Currently active as an MD and performing MD duties within a clinical practice.
• Demonstrated competence in cardiometabolic prevention and chronic disease management.
• Experience caring for medically underserved patients and addressing social, financial, or language barriers.
• Demonstrated success supervising or mentoring providers and working within multidisciplinary teams.
• Experience implementing clinical improvement initiatives.
• Demonstrated ability to interpret clinical and population data and translate findings into action.
• Working knowledge of research ethics and critical appraisal of medical evidence.
• Strong communication, sound judgment, and consistent follow-through.
• Ability to work closely with the CCO within the CMO-led organizational structure.

Preferred Qualifications

Leadership experience in an FQHC or community health center.

Advanced training or demonstrated substantial experience in diabetes, obesity medicine, cardiometabolic health, population health, or clinical informatics.

Demonstrated clinical research experience, including real-world data, implementation research, or scholarly publication.

• Experience teaching clinicians or working with academic partners.
• English–Spanish bilingual ability (optional).
• An MPH, MSc, MHA, or comparable additional degree (desired).

Why Lifedoc Health?

At Lifedoc, you're not just joining a workplace — you’re joining a mission. Here, your work directly transforms lives and helps reshape the future of healthcare. We invest in your professional growth while supporting your passion for community impact.

If you’re ready to lead with purpose and heart, and become part of the Lifedoc Health team!