Crisis Services logo
Crisis Services
Buffalo, New York · Hybrid

Mobile Crisis Counselor

CounselorIncludes callIncludes weekendsFull-Time

Listed compensation

$26.26–$30.75 /hr

The week · per this posting · Wednesday – Saturday

Ask the employer about nights and shift pattern and time off.

Posted 7mo ago

Job Description

Job DetailsJob Location: Suicide Prevention & Crisis Service, Inc. - Buffalo, NY 14207Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $26.26 - $30.75 HourlyTravel Percentage: Road WarriorJob Shift: DayCrisis Services is looking to add to our team of community outreach counselors.

We are seeking early-career and experienced Mobile Crisis Counselors who are interested in supporting our mission to provide crisis support to anyone in need.

Who we are: Crisis Services is a 24-hour comprehensive crisis center and community resource whose first responders save lives by restoring safety, promoting emotional strength, and reducing the impact of trauma through intervention, education, prevention, and community collaboration.

What We Offer

Competitive pay with regular annual increases Paid training and professional development Reimbursement of initial licensure/permit fees CWA Local 1122 Union membership Generous Paid Time Off and paid meal breaks Employee self-care and wellness supports including Calm app subscriptions Quiet Room, Exercise Room and Lactation Room onsite Great health insurance coverage w/generous employer premium contribution Mileage reimbursement Access to dental, vision, life, disability and critical illness insurance coverage $300 Flexible Spending Account 403(b) plan w/employer match after 1st year Eligibility for Public Service Loan Forgiveness program About this opportunity: Mobile Crisis Counselors in the Emergency Mental Health Response Services Program are responsible for providing on-site crisis intervention and assessments to individuals in crisis or emergency mental health situations in the community.

The primary goals of this program are client safety, suicide prevention, and hospital diversion. Job Type: Full-Time Pay: $26.26 - $30.75 per hour; exact pay rate will be determined based on prior experience and education levels according to collective bargaining agreement.

Schedule

Four (4) 10-hr shifts per week Wednesday - Saturday or Sunday - Wednesday, 9am - 7pm (11am - 9pm every 3rd month) On-Call - This position requires paid on-call shifts in addition to regularly scheduled hours consistent with program needs and collective bargaining agreement.

If activated while on-call, time is compensated at the overtime rate of pay.

Work Setting: Community-based Hybrid What you will bring to this position: Bachelor’s degree in social work, psychology, or other human service-related job field plus one (1) year of supervised experience (pre- or post-graduate) providing services to individuals in a mental health or human service setting, OR Associate's degree in human services-related field from an accredited educational institution plus a minimum of three (3) years of applicable professional experience.

A valid NYS driver’s license. Access to a reliable vehicle with at least the minimum amount of automobile insurance required by New York State. Ready for the toughest job you’ll love coming back to? Our employees are what make Crisis Services the pinnacle of crisis care for our community.

We seek out those who demonstrate self-direction, creativity, and motivation to make Erie County a better place for those in need. Join our team of passionate people making a difference.

EEO Statement

Crisis Services is an Equal Opportunity Employer and considers all candidates for employment regardless of race, color, national origin, religion, sex, age, disability, citizenship, pregnancy, military status, marital status, sexual orientation, or any other characteristics protected by law.

DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications and objectives required of employees assigned to this job.

Qualifications

Key Responsibilities

Mobile Crisis Counselors provide on-site crisis intervention and assessments to individuals experiencing mental health crises or emergencies within the community. The main objectives of this role are ensuring client safety, preventing suicide, and diverting individuals from hospitalizations.

Requirements

Candidates need a Bachelor’s degree in a human service field plus one year of supervised experience, OR an Associate's degree plus three years of applicable professional experience. A valid NYS driver’s license and access to a reliable, insured vehicle are mandatory.

Qualifications

Education
Associate degree
Experience
2+ years of experience

Key Skills

Mental Health AssessmentEmergency ResponseTrauma InterventionDrivingVehicle Operation

Counseling Psychology — Counselor Career Context

Of the 50 active Counseling Psychology listings this role was benchmarked against, 46% are remote, 22% have no call, 62% require no weekends — this position is remote.

The cost-of-living index for New York is 107.9 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$59k midpoint carries the purchasing power of roughly $55k in an average-cost state. 64.6% of New York clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

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Annual compensation range

Benefits & Perks31 jobs

401k / retirement match
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CME allowance
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Sign-on bonus
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Loan repayment
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PSLF eligible
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Work-life snapshot

median 6.4this job 5.4
Better work-life than 40% of Counseling Psychology listings

Listing-based score, 0–10, across 79 comparable listings. Shaded area = the share scoring below this one.

  • Hybrid
  • Includes call
  • Includes weekends
  • Remote
Crisis Services logo

About Crisis Services

Mental Health Care
Buffalo , NY
51-200 employees

Benefits & Perks

Paid Training
Professional Development
Licensure Reimbursement
Union Membership
Generous PTO
Paid Meal Breaks
Calm App Subscription
Health Insurance