Medical Office Assistant - Private OB/GYN Office

Our Niagara Falls, NY OB/GYN client is seeking a reliable and compassionate Medical Office Assistant to support their fast-paced office. The ideal candidate will have experience with patient intake, electronic health records (EHR), insurance verification, and front desk operations. This role requires strong multitasking skills, attention to detail, and a patient-first mindset.

Hourly Rate: $17 - $19 p/h based on experience

Key Responsibilities

• Perform patient check-in and check-out, including demographic and insurance verification
• Schedule appointments and manage high-volume inbound phone calls
• Complete insurance verification, prior authorizations, and referrals
• Maintain accurate patient charting and medical documentation
• Manage Electronic Health Records (EHR/EMR), ensuring compliance and accuracy
• Provide administrative support and basic IT troubleshooting as needed
• Ensure compliance with HIPAA regulations and office policies

Required Qualifications

• 1+ year of experience in a medical office required
• High school diploma or GED required
• Experience with EHR/EMR systems; Medent and/or Healthlink is strongly preferred
• Knowledge of insurance verification and medical office workflows
• Strong organizational, multitasking, and communication skills