Journey Counselor

Job Title

Journey Counselor

Location: Mechanicsburg, PA, USA

• Additional Location(s)
• Employee Type
• Employee
• Working Hours Per Week
• 40

Job Description

Compensation: $19.00 - $21.00, plus bonuses & mileage reimbursement

The base compensation range for this role is fixed, with a maximum cap of $21.00. We want to be transparent about this as we continue discussions.

• Hours: Monday - Friday, 8AM - 5PM, hybrid
• Medical Benefits: Health, Vision, & Dental
• Retirement: 401K & Pension w/ 4% Employer Contribution
• PTO: 15 Days

Graham Healthcare Group is hiring a Hospice Journey Counselor to join our dynamic team! The Hospice Journey Counselor will provide information, education, and support to patients, families, and caregivers regarding end-of-life planning and care. Assist them in the transition to Hospice care when the patient is both eligible and appropriate for Hospice services.

Hospice Journey Counselor Job Responsibilities

• Manage Journey patient census and referrals for the assigned area from the Journey candidate list, the Journey Administrative Assistant, Customer Service, Clinicians, and other sources
• Review all assigned patient charts to determine eligibility and appropriateness for the Hospice benefit and prepare for conversations with the patient, family, and/or caregivers
• Make initial phone calls to all new Journey referrals to schedule home visits, as well as follow-up calls to maintain contact with the patient and assess patient decline
• Conduct patient visits for building a relationship with the patient and/or family, and in-depth discussion of the hospice benefit when appropriate
• Maintain Journey patient charts, documenting all Journey visits and contacts in Journey Visit/Phone call notes or as Coordination notes when applicable
• Build relationships with and maintain effective communication with Clinicians to ensure effective collaboration for addressing patient needs
• Ensure that Journey charts are created and maintained for each Journey patient
• Meet and exceed if possible, expectations for weekly patient visits, weekly patient phone calls, and monthly transitions to hospice care
• Assist clinicians in a more accurate understanding of the philosophy, goals, eligibility, and benefits of Hospice care
• Assist the Hospice and/or Home Health team in efficient transitions to Hospice in whatever capacity may be needed, whether in extra visits, calls, paperwork, or any other task

Hospice Journey Counselor Qualifications/Requirements

• High school diploma/GED
• Prior home healthcare or relative work experience in the healthcare industry preferred
• Understanding of the hospice philosophy preferred
• Due to the field-based nature of this home health position, a valid driver’s license and the ability to spend approximately 20% of your workday driving to and from patient locations are required.

About Graham Healthcare Group

As an innovator in an evolving healthcare world, Graham Healthcare Group has been designing business and technology solutions to drive better care, outcomes, and productivity within its own home health and hospice companies for over 20 years. In the last several years, our solutions have been successfully integrated across the healthcare continuum.

Join the Graham Healthcare Group and enjoy the following benefits:

Competitive Pay: With opportunity for advancement

Health and Welfare Benefits: Various medical, dental, and vision insurance options for you and your family to choose from.

Supplemental Benefits: Company paid life insurance and disability benefits. Also, pre-tax FSA and HSA plans are offered.

Generous PTO Packages.

Retirement: Save for your future with our company offered 401k plan and pension.

Company-Paid Education Programs: Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan.

Benefits may vary based on your employment status.

Notice

Successful completion of a drug screen prior to employment is part of our background process, which includes medical and recreational marijuana.

• By supplying your phone number, you agree to receive communication via phone or text.
• By submitting your application, you are confirming that you are legally authorized to work in the United States.
• Graham Healthcare Group is an Equal Opportunity Employer