Medical Director

• Job Location: NOAH Administration - Phoenix, AZ
• Position Type: Full Time
• Salary Range: Undisclosed

Neighborhood Outreach Access to Health (NOAH) is a Federally Qualified Health Center (FQHC) that offers comprehensive, integrated, and affordable healthcare services to people in need.

We serve over 40,000 neighbors with a variety of services, including medical, dental, behavioral health, nutrition, preventive health, eligibility assistance, and health education programs.

At NOAH, we are dedicated to promoting the overall wellness of our employees by fostering a supportive and balanced work environment. We understand the importance of physical, mental, and emotional well-being, and we strive to create a workplace where our team members can thrive both personally and professionally.

Join us in making a difference in our community while enjoying a fulfilling and rewarding career.

Job Summary

The Medical Director assists in identifying departmental staffing needs, growth opportunities, and providing supervision to Medical Doctors (D. O, M.D.) and medical advanced practitioners (NP and PA). This position will participate in strategic planning, quality and safety initiatives, and provide direct patient care.

Supervisory Responsibilities: Participates in recruiting, interviewing, hiring, and training of new medical -providers. Provides advice, direction, advocacy, and training for medical providers. Oversees the daily workflow of the department Provides constructive and timely performance evaluations.

Ensures staff adhere to and follow all organizational policies, safety standards, and healthcare regulations. Handles discipline and termination of employees in accordance with company policy. Acts as a conflict mediator for staff as needed. Duties/Responsibilities: Addresses escalated patient complaints or concerns.

Develops, executes, and monitors a comprehensive growth strategy; identifies opportunities to expand services. Develops and implements protocols, policies, and procedures for clinical operations. Collaborates and/or leads other teams and workgroups; ensures initiatives are being correctly implemented.

Determines and implements provider productivity targets, monitors outcomes. Implements departmental budget; reviews and makes recommendations on budget. Provides direct patient care to eligible patients at the NOAH Clinics in accordance with Community Health Center Standards and evidence-based treatment guidelines.

Identifies patient care issues; documents patient conditions and makes recommendations and referrals within the guidelines of the NOAH program.

Reviews medical charts and patient care processes quarterly Maintains, monitors, and ensures accurate and timely documentation of patient encounter records to meet criteria set forth by HRSA, CMS, HIPAA and supporting granting agencies Monitors outcome measures (patient satisfaction, clinical compliance, quality metrics, performance improvement) and seeks to improve trends as identified Works with management on medical protocols, procedures and policies as assigned.

Serves as the Supervising physician for NOAH physician assistants as needed Demonstrates behaviors that reflect a commitment to continuous professional development and are consistent with ethical conduct.

Attends, participates, and/or assists in meetings, trainings, community outreach activities, continuing education opportunities, and other activities as required. Performs other related duties as assigned.

Qualifications

Required Skills/Knowledge/Abilities: Excellent managerial and budgeting skills. Excellent verbal and written communication skills and ability to interact with individuals of various social, cultural, and educational backgrounds. Excellent organizational skills and attention to detail.

Ability to organize and prioritize tasks including delegation of tasks when appropriate. Ability to exercise confidentiality, discretion, and good judgment. Proficient with Microsoft Office Suite or related software.

Education and Experience Required: Arizona State Licensed Physician – M.D. or D.O. Basic Life Support (BLS) and Drug Enforcement Administration (DEA) Licensure. 3+ years of clinical experience.

2+ years of supervisory experience Other Requirements: New Hires are required to pass pre-employment background check and drug testing (effective 11/1/2022). Current Level 1 Fingerprint Clearance Card or must pass fingerprint clearance within 7 days following hire.