Behavioral Health Intake Specialist I
Compensation
Pay not disclosed
Listing transparency1 of 6 stated
Ask the employer about the pay range, the work setting and call expectations.
- Employment & setting
- Full-Time
- Call expectations
- Not specified
- Weekends
- Not specified
Job Description
- ability Qualifications: ESSENTIAL SKILLS AND EXPERIENCE: Bachelor’s Degree in Social Service field Current Arizona Certification as an LCSW, LPC, LISAC or PsyD is preferred Associate/BHT level staff with intake training or two years’ experience will be considered. Minimum of one (1) year of experience working with Behavioral Health clients; preferred Excellent customer service skills Excellent computer skills Knowledge of Arizona Department of Health Services and RBHA requirements Knowledge of current versions of DSM and ICD Knowledge of the cultural, social and economic background of the population being served Ability to work within a team setting including strong communication skills. Knowledge of HIPPA, client confidentiality and client rights, which are subject to State and Federal laws and the ability to explain such in terms the client is able to understand Ability to complete a Behavioral Health Assessment with appropriate clinical oversight Ability to provide effective and respectful quality care and services that are responsive to diverse cultural beliefs and practices Bilingual English/Spanish preferred Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations) Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations or ability to obtain within 30 days of employment POSITION RESPONSIBILITIES Provide intake of individuals who participate in the Behavioral Health Program utilizing all required forms and assuring quality of care Responsible for telephonic and initial, in-person intake assessment, referral and admission activities. Ensure prompt response to client and referral needs Provide clinical screening and assures appropriateness of risk screening, crisis interventions and referrals to the appropriate level of care Maintain current documentation and records of intake services as well as statistical data and reports required by the program and supervisors. Participate in department staff meetings, super
- vision, and other staff meetings as requested Submit timely monthly reports of services, activities and other reports required by the supervisor and program director. Promote client care consistent with the philosophy and objectives of Adelante Healthcare IPS done during intake process III: train isp procedure NONESSENTIAL SKILLS AND EXPERIENCE: Experience with community resources and agencies preferred Additional Duties and Responsibilities Other duties as requested or assigned Patient-Centered Medical Home (PCMH) All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes. Adherence to Compliance and Code of Conduct All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Standards of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area. In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.
Key Responsibilities
The Behavioral Health Intake Specialist serves as the primary contact for client intakes and inquiries regarding behavioral health programs. They are responsible for conducting assessments, managing referrals, and maintaining accurate clinical documentation in compliance with state and federal regulations.
Requirements
Candidates must hold a Bachelor's degree in a social service field and possess at least one year of experience in behavioral health. Professional certifications such as LCSW, LPC, LISAC, or PsyD are preferred, along with a valid Level One Fingerprint Clearance Card.
Qualifications
- Education
- Doctoral or professional degree (postgraduate degree)
Certifications
Key Skills
Healthcare Administration Career Context
Of the 50 active Healthcare Administration listings this role was benchmarked against, 10% are remote, 20% have no call, 70% require no weekends.
Healthcare Administration pay on WeekdayDoc is down 5.0% vs. the prior quarter (through Aug 2026).
The cost-of-living index for Arizona is 100.7 (US average = 100; BEA Regional Price Parities (2024)). 60.3% of Arizona clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
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Listing-based score
Living in Phoenix
- Typical 3-bedroom home value
- $406k
- Typical market rent
- $1,574/mo
- Residents’ average commute
- 26 min
- Metro price indexU.S. average = 100
- 103.3
- State income tax
- Up to 2.5%
Sources & methodology
Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.
BEA 2024 · Phoenix-Mesa-Chandler, AZ metro prices. Housing figures are city-level.
City-level figures. Not a cost-of-living guarantee.