Case Manager/Qualified Behavioral Health Specialist

Job DetailsJob Location: Bedford Heights, OH 44146Position Type: Full TimeEducation Level: 4 Year DegreeJob Shift: AnyCommunity Health Alliance is seeking an experienced Case Manager (QBHS) to provide direct support to children, adolescents and adults living with mental health conditions by coordinating care, teaching daily living skills and fostering recovery through individualized services. This role is community based and includes home visits, service coordination and collaboration with providers, families and other supports.

Why Join Community Health Alliance? At Community Health Alliance, our Case Managers/Qualified Behavioral Health Specialists (QBHS) are more than service providers—they are trusted partners in each client's recovery journey.

Through compassion, advocacy, and meaningful community connections, you help individuals and families overcome barriers, access vital resources, and achieve their personal goals.

Your dedication to delivering high-quality, person-centered care makes a lasting impact while supporting a collaborative team committed to fostering hope, promoting recovery, and strengthening the communities we serve. We provide a comprehensive benefits package designed to support you and your family.

We offer Affordable medical, dental and vision insurance Company paid Health Reimbursement Arrangement (HRA) Generous paid time off (PTO) & paid holidays Retirement plan with company match – up to 6% Company paid life insurance Career ladder – opportunities for professional growth Employee training and continued education opportunities Mileage reimbursement Bonus/incentive program Opportunities for professional growth and development A collaborative and mission driven culture

What You'll Do

Coordinates assessments, treatment planning or crisis intervention services. Facilitates healthcare, behavioral health and other services and supports as part of care coordination. Provides training and facilitates linkages for the use of community resources.

Monitors symptoms and service delivery to ensure client needs are met. Obtains or assist clients in obtaining necessary services for basic necessities and services. Assists clients in accessing self-help support groups and increasing social support networks.

Provides appropriate interventions to aid clients in the restoration of daily living skills. Coordinates and assist in crisis management and stabilization. Collaborates and communicates effectively with treatment team for the coordination of care.

Qualifications

Required

Qualifications

High School diploma plus 3 years of direct experience. Associates or Bachelor’s degree in a social sciences field or related field is preferred. An understanding of mental illness, psychiatric symptoms, and impact on functioning and behavior.

An understanding of how to therapeutically engage a person with mental illness. Valid driver's license, car insurance, and insurable driving record required. Willingness to travel throughout the assigned service area. Must have reliable transportation. An understanding of the community mental health system.

Community Health Alliance is a leading provider of behavioral health and human services, delivering high-quality mental health and substance use treatment across a comprehensive continuum of care.

We are committed to providing compassionate, evidence-based services that empower individuals to achieve recovery, improve their well-being, and reach their highest potential.

Our integrated approach brings together prevention, treatment, recovery support, and community-based services to ensure individuals and families have access to the care they need, when they need it.

Through innovation, collaboration, and a person-centered philosophy, we work to improve access to care, strengthen communities, and create lasting positive outcomes. At Community Health Alliance, we believe that every person deserves the opportunity to build a healthier, more hopeful future.

Our dedicated team is committed to making a meaningful difference by delivering exceptional care, fostering hope, and empowering the individuals, families, and communities we serve.

Community Health Alliance, is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law.