Helio Health logo
Helio Health
Syracuse, New York

Counselor Aide - days

CounselorFull-Time

Listed compensation

$16-$18/hr

The week · per this posting

Ask the employer about call expectations, weekend coverage, nights and shift pattern and time off.

Posted 1mo ago

Job Description

Helio Health, one of Central NY’s premier behavioral healthcare providers, is seeking a dependable and detail-oriented Counselor Aide. The Counselor Aide is responsible to operate as a team member in providing services to residents with mental health issues and chemical addictions. This position is vital in supporting our patients’ success in their treatment and allows for many long-term career opportunities!

  • This particular opportunity will work on a Full-Time (days) basis at our Syracuse Inpatient location.
  • Schedule: Sun-Thurs 8-4:30pm
  • Fri-Tues 8-4:30pm
  • In addition to Helio Health’s comprehensive benefits package, this position is eligible for a Sign-On incentive up to $1,500!
  • Pay: $16-18 per hour.

Responsibilities

Assists with the following counseling responsibilities: screening, intake, orientation, referral, counseling, crisis response, patient education, case management, reporting and record keeping, and consultation with other professionals.

  • Participates in program administrative and clinical committees as assigned.
  • Represents the agency to the community.
  • Performs quality assurance activities.

Displays knowledge of addiction/recovery and/or behavioral health self-help group processes and principles of counseling.

Qualifications

  • High School Diploma/GED required.
  • Customer service and/or human services experience preferred.
  • Valid NYS Driver’s License, based on service settings.

Our Comprehensive Employee Benefits Package Includes

  • Health insurance including dental and vision for employees and families.
  • Paid Vacation and Sick leave - No Waiting Period for accruals.
  • Paid holidays, including a floating birthday holiday.
  • 401(k) plan with up to 5% company match.
  • Company paid short-term disability insurance.
  • Company sponsored life insurance.
  • Employee Assistance Program (EAP).

Helio Health provides equal opportunity to all employees and applicants for employment, without regard to race, creed, color, sex (including pregnancy, gender identity and sexual orientation), parental status, religion, national origin, citizenship, status as a victim of domestic violence, age, military or veteran status, handicap or disability, family medical history or predisposing genetic characteristics or carrier status, marital status, family status, political affiliation, felony conviction record, status as a victim of a crime, or status as an employee who has complained about discrimination, filed a charge of discrimination, or participated in an employment discrimination investigation or lawsuit, or any other categories, status or activity protected by federal, state or local law.

Salary and hourly compensation ranges are provided in accordance with NYS law and are based on Helio Health's good faith belief of what is accurate at the time of posting. Salary and hourly compensation offers are based on candidate's education level and experience relevant to the position and also take into account information provided by the hiring manager and program.

Key Skills

Intake screening

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Counselor Aide - days at Helio Health a 6.4 out of 10 for work-life balance — classified as good. This places the position in the top 25% in Behavioral Health (Counseling) — ranked against 304 active Behavioral Health (Counseling) listings on WeekdayDoc.

Behavioral Health — Counselor Career Context

Of the 50 active Behavioral Health listings this role was benchmarked against, 42% are remote, 40% have no call, 60% require no weekends.

The cost-of-living index for New York is 107.9 (US average = 100; BEA Regional Price Parities (2024)). 64.6% of New York clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Top Counselor Jobs

38 matches · ranked by pay

Salary Distribution38 jobs · 31 employers

16
<$85k
12
$85k-100k
5
$100k-115k
5
$115k-130k

Annual compensation range

Benefits & Perks31 jobs

401k / retirement match
84% this job
CME allowance
42%
Sign-on bonus
32% this job
Loan repayment
10%
PSLF eligible
6%

Share of similar jobs offering each benefit

#1

Licensed Professional Counselor (LPC)

Gotham Enterprises · Metairie, Louisiana

$115k-$120k
#2

Remote Mental Health Counselor (LMFT, LCSW, LMHC)

Gotham Enterprises · Watertown, New York

$115k-$120k
#3

NY Licensed DBT Therapist - DBT Master’s or Doctoral - Telehealth - Full-Time

$93k-$120k
#4

Licensed Mental Health Counselor

$90k-$115k
+ 36 more · ranked by pay

Work-life snapshot

median 3.9this job 6.4
Better work-life than 80% of Behavioral Health (Counseling) listings

Listing-based score, 0–10, across 304 comparable listings. Shaded area = the share scoring below this one.

  • On-site

Living in Syracuse

Typical 3-bedroom home value
$219k
Typical market rent
$1,541/mo
Residents’ average commute
18 min
Metro price indexU.S. average = 100
95.7
State income tax
Up to 10.9%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Syracuse, NY metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.

Helio Health logo

About Helio Health

Mental Health Care
Syracuse, NY
501-1,000 employees

Benefits & Perks

Health insurance including dental and vision
Paid Vacation and Sick leave
Paid holidays including floating birthday holiday
401(k) plan with up to 5% company match
Company paid short-term disability insurance
Company sponsored life insurance
Employee Assistance Program
Sign-On incentive up to $1,500