Patient Service Associate- Duke Lake Norman Internal Medicine

Duke

3 days ago

Mooresville, North CarolinaFull TimeAdministrative Support

✓ No Weekends

Apply

Job Description

About the Role

Join Duke Careers as a Patient Service Associate – Monday-Friday Day Shifts in United States. At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.

Key Responsibilities

Friday 8 hour day shifts Work Performed Prepare for clinic visits by reviewing next day patients and completing next day preparation activities. Enter pre

visit orders and prepare new patient charts. Pick up X

in files and manage all appropriate alerts. Collect and post co

Requirements

Experience in effectively coordinating multiple tasks or activities.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging.

Work Schedule

Full-Time position.

No weekends required.

Day shift only - no nights.

This position offers day shifts only. Work with Duke Careers in United States.

Key Skills

Patient check-inPatient schedulingMedical records managementData entryCustomer serviceMedical terminologyInsurance verificationCash managementTelephone etiquetteCommunicationOrganizationPrioritizationMaestro CareBilling explanationCharge posting

HealthcareAdministrativeCustomer Service & Supportvia Successfactors

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Patient Service Associate- Duke Lake Norman Internal Medicine at Duke a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Administrative Support physician listings evaluated on our platform. Contributing factors include no weekend requirements.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Administrative Support — Physician Career Context

This Administrative Support position at Duke is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Location & Logistics

This position is based in Mooresville, North Carolina.

Skills, Responsibilities & Benefits

Key skills and qualifications: Patient check-in, Patient scheduling, Medical records management, Data entry, Customer service, Medical terminology, Insurance verification, Cash management. Candidates with experience in these areas may be especially well-suited for this Administrative Support role.

Core responsibilities: Coordinate daily clinic operations including patient check-in, appointment scheduling, and medical record management. Handle financial tasks such as charge posting, cash management, and explaining billing policies to patients.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Administrative Support physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.