Telephone Counselor Associate (Remote - Texas Residents)

Teacher Retirement System of Texas (TRS)

3 days ago

United States — Remote$48,620.00-$58,228.00 AnnuallyFull TimeGeneral Medicine

✓ No Call✓ No Weekends

Is $48,620.00-$58,228.00 Annually a lowball?

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Job Description

About the Role

Join Teacher Retirement System of Texas (TRS) as a Telephone Counselor Associate (Remote - Texas Residents) in United States. Telephone Counselor Associate (Remote - Texas Residents) Requisition ID: req1387 Employment Type: Unclassified Regular Full-Time (URF) Division: Contact Center T6 Compensation: 48,620.00 - 58,228.

Key Responsibilities

provide benefit counseling services to members and others regarding TRS benefit programs in an on-the-job tr.

manage a high-volume workload in a fast-paced and changing environment, completing detailed work accurately.

Provide member support by telephone and written channels, including secure messages, for prolonged periods,.

Requirements

Resolves and responds to telephone inquiries and complaints.

May research and resolve complaints and problems regarding service and disability requirements, projected

Benefits & Compensation

Salary: $48,620.00-$58,228.00 Annually

Work Schedule

M-F 8-5 during training, then shifts between 7am-6pm schedule.

No explicit call, weekend, or night shift information provided.

Apply to join Teacher Retirement System of Texas (TRS) as a Telephone Counselor Associate (Remote - Texas Residents).

Key Skills

Benefit CounselingCustomer ServiceActive ListeningMicrosoft OfficeProblem AnalysisWritten CommunicationVerbal CommunicationData DocumentationCase ManagementRegulatory InterpretationSpanish BilingualismTime Management

Customer Service & SupportFinance & AccountingGovernment & Public SectorAdministrativevia Csod

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Telephone Counselor Associate (Remote - Texas Residents) at Teacher Retirement System of Texas (TRS) a 7.5 out of 10 for work-life balance — classified as very good. This places the position in the top 10% of all General Medicine physician listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, remote work flexibility.

Positions in this range offer a solid balance between clinical responsibility and personal time. Most providers report manageable workloads with adequate recovery time.

General Medicine — Physician Career Context

This General Medicine position at Teacher Retirement System of Texas (TRS) is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Remote physician positions in General Medicine have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.

Compensation Analysis

Teacher Retirement System of Texas (TRS) lists compensation for this physician position at $49k to $58k annually.

Location & Logistics

This is a fully remote physician position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time
Fully remote — work from anywhere with an active license
Transparent compensation ($49k–$58k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Benefit Counseling, Customer Service, Active Listening, Microsoft Office, Problem Analysis, Written Communication, Verbal Communication, Data Documentation. Candidates with experience in these areas may be especially well-suited for this General Medicine role.

Core responsibilities: Provide benefit counseling to members and school district officials regarding TRS pension and benefit programs. Resolve telephone inquiries and maintain accurate member records in the computer database.

Benefits package: Comprehensive benefits package, TRS pension. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more General Medicine physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.