Provider Relations & Claims Advocate - Evernorth Behavioral Health (Remote)

About the Role

Join Cigna Healthcare as a Provider Relations & Claims Advocate – Remote, M-F Schedule in United States. The Claims & PR Advocate is a phone queue-based position responsible for servicing inbound claim-related calls from members, providers, and provider office staff. Advocates will handle back-to-back calls throughout the day, with occasional outbound calls required to resolve claim issues.

Key Responsibilities

• Answer inbound calls from members and providers regarding claims, contracting, and provider relations.

• Work in a structured call queue environment, handling a high volume of calls daily.

• Make outbound calls as needed for issue resolution or follow-up.

• Use multiple applications during calls to research and resolve inquiries.

Requirements

• of 18 days of paid time off per year and paid holidays.

• For more details on our employee.

Benefits & Compensation

• Salary: $24 - $37/hr

• Signing bonus: $1.

• 18 days PTO.

• 401(k) with employer match.

Work Schedule

• Full-Time position.

• Remote position - work from anywhere.

This position offers a signing bonus. Work with Cigna Healthcare in United States.