Provider Relations & Claims Advocate - Evernorth Behavioral Health (Remote)

1 month ago

Remote - Nationwide$24 - $37/hrFull TimeHealthcare Administration

✓ No Call✓ No Weekends

Is $24 - $37/hr competitive?

See how this position compares to Healthcare Administration market data — salary percentile, benefits comparison, and hiring trends.

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Job Description

About the Role

Join Cigna Healthcare as a Provider Relations & Claims Advocate – Remote, M-F Schedule in United States. The Claims & PR Advocate is a phone queue-based position responsible for servicing inbound claim-related calls from members, providers, and provider office staff. Advocates will handle back-to-back calls throughout the day, with occasional outbound calls required to resolve claim issues.

Key Responsibilities

Answer inbound calls from members and providers regarding claims, contracting, and provider relations.

Work in a structured call queue environment, handling a high volume of calls daily.

Make outbound calls as needed for issue resolution or follow-up.

Use multiple applications during calls to research and resolve inquiries.

Requirements

of 18 days of paid time off per year and paid holidays.

For more details on our employee.

Benefits & Compensation

Salary: $24 - $37/hr

Signing bonus: $1.

18 days PTO.

401(k) with employer match.

Work Schedule

Full-Time position.

Remote position - work from anywhere.

This position offers a signing bonus. Work with Cigna Healthcare in United States.

Key Skills

Customer ServiceMultitaskingTechnical ProficiencyIndependent Problem-SolvingCall Queue ManagementIssue ResolutionResearchInterpersonal SkillsCommunication SkillsOrganizational AbilitiesTime ManagementTyping SkillsPC SkillsBehavioral Health ClaimsProvider Relations

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Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Provider Relations & Claims Advocate - Evernorth Behavioral Health (Remote) at Cigna Healthcare a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Healthcare Administration healthcare professional listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, remote work flexibility.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Healthcare Administration — healthcare professional Career Context

This Healthcare Administration position at Cigna Healthcare is open to healthcare professional candidates.

Remote healthcare professional positions in Healthcare Administration have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.

Compensation Analysis

Cigna Healthcare lists compensation for this healthcare professional position at $50k to $77k annually.

Location & Logistics

This is a fully remote healthcare professional position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
No weekend shifts — preserving personal and family time
Fully remote — work from anywhere with an active license
Transparent compensation ($50k–$77k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer Service, Multitasking, Technical Proficiency, Independent Problem-Solving, Call Queue Management, Issue Resolution, Research, Interpersonal Skills. Candidates with experience in these areas may be especially well-suited for this Healthcare Administration role.

Core responsibilities: This phone queue-based role involves servicing high volumes of inbound calls from members and providers regarding claims, contracting, and provider relations, requiring back-to-back interactions throughout the day. Advocates must utilize multiple applications to research and resolve inquiries, inclu...

Benefits package: $24 - $37/hour, Annual bonus plan, Health insurance, Dental, Vision, Wellness programs, 401k, Company paid life insurance. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Healthcare Administration healthcare professional jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.