Follow-Up Care Coordinator, BPE Physician Integration

Baptist Health System

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Jacksonville, Florida — HybridFull TimeHealthcare Administration

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Job Description

About the Role

Join Baptist Health System, Inc. as a Follow-Up Care Coordinator – Hybrid Schedule in United States.

Key Responsibilities

provide a full spectrum of preventive and specialty care through 200+ locations and six hospitals.

lead responsibility for development and operation of the customer relationship platform used by the depar.

Work Schedule

Full-Time position.

Hybrid position - combination of remote and on-site.

Day shift only - no nights.

This position offers day shifts only. Work with Baptist Health System, Inc. in United States.

Key Skills

Customer ServiceDatabase MaintenanceSalesforceEpicSchedulingRelationship BuildingOutreachHealthcare CoordinationCommunicationQuality Assurance

Requirements

Candidates must have 1-2 years of experience in database maintenance and customer service. A high school diploma is required, while a bachelor's degree is preferred.

HealthcareCustomer Service & SupportAdministrativevia Workday

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Follow-Up Care Coordinator, BPE Physician Integration at Baptist Health System a 7.5 out of 10 for work-life balance — classified as very good. This places the position in the top 10% of all Healthcare Administration healthcare professional listings evaluated on our platform. Contributing factors include remote work flexibility.

Positions in this range offer a solid balance between clinical responsibility and personal time. Most providers report manageable workloads with adequate recovery time.

Healthcare Administration — healthcare professional Career Context

This Healthcare Administration position at Baptist Health System is open to healthcare professional candidates.

Remote healthcare professional positions in Healthcare Administration have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.

Location & Logistics

This is a fully remote healthcare professional position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.

Florida has no state income tax, which can significantly increase take-home pay compared to high-tax states. For a healthcare professional earning $300k, the absence of state income tax can represent $15k–$30k or more in annual savings.

Skills, Responsibilities & Benefits

Key skills and qualifications: Customer Service, Database Maintenance, Salesforce, Epic, Scheduling, Relationship Building, Outreach, Healthcare Coordination. Candidates with experience in these areas may be especially well-suited for this Healthcare Administration role.

Core responsibilities: The coordinator manages the Salesforce customer relationship platform and provides follow-up care assistance to patients post-emergency or urgent care encounters. They also act as a liaison between patients and clinics to support strategic service line initiatives and scheduling.

Benefits package: Hybrid work schedule, No weekends. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Healthcare Administration healthcare professional jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.