Law Firm Social Worker

About the Role

Join Berry Law Firm as a Law Firm Social Worker – Remote, De-escalation in United States. About Us Berry Law is on a mission to protect the constitutional rights of Americans and help Veterans get the benefits they deserve. Since 1965, Berry Law has been in it to win it.

Key Responsibilities

• emotion or complex calls escalated by intake staff De

• Player Profile Core Competencies (Non

• time based on caller's emotional state Recognizes when someone needs space vs. when they need engagement Expert De

• escalation Skills Skilled in calming upset individuals and redirecting conversations productively Uses proven techniques: active listening, validation, reframing, solution

Requirements

• volume, counseling

• based roles Crisis intervention or crisis hotline work Client advocacy or patient advocacy Legal intake or client services Customer service in high

• growing companies (6x), Law Firm 500 (5x), Dept. of Labor Hire Vets Award, Secretary of Defense Pro

• Patria Award

Benefits & Compensation

• 401(k) with employer match.

Work Schedule

• Full-Time position.

• Remote position - work from anywhere.

• Call responsibilities required.

Apply to join Berry Law Firm as a Law Firm Social Worker – Remote, De-escalation.