Physician Services Clerk

JYour experience matters 

Centerpoint - Georgetown Family Medicine is part of Lifepoint Health
[https://lifepointhealth.net/locations], a diversified healthcare delivery
network with facilities coast to coast. We are driven by a profound commitment
to prioritize your well-being so you can provide exceptional care to others. As
a Physician Services Clerk joining our team, you’re embracing a vital mission
dedicated to making communities healthier ®. Join us on this meaningful journey
where your skills, compassion and dedication will make a remarkable difference
in the lives of those we serve.

Why join us

Fundamental to providing great care is supporting and rewarding our team. In
addition to your base compensation, this position also offers:  

* Health (Medical, Dental, Vision) and 401K Benefits for full-time employees
* Competitive Paid Time Off 
* Employee Assistance Program – mental, physical, and financial wellness
assistance
* Tuition Reimbursement/Assistance for qualified applicants
* And much more...

What we’re looking for

The Physician Services Clerk provides quality customer service to patients and
performs those functions delegated and assigned by the Office Manager

How You’ll Contribute 

* Carry out front office activities in a kind and courteous manner and is
helpful to customers and their families.

* Notify office manager of customer complaints in a timely manner.

* Gather appropriate demographic information on each customer and update the
practice management system.

* Notify customers of long waits and offers alternatives.

* Ensure effective telephone communication and documents messages.

* Coordinate all EMR/medical record activities.

* Collect and post payments and ensure safety and security of all monies.

* Schedule patients and coordinates appointment scheduler activities to
facilitate efficient patient flow.

* Perform insurance eligibility verification and obtain prior authorization as
needed.

* Research patient ledger in effort to educate patient on balances due and
collect payment for services rendered.

* Performs appointment confirmation telephone calls.

* Complete required in-services.

* Participate in the development and implementation of patient satisfaction
improvements.

* Makes referrals to other medical care team members when needed 

Requirements and Qualifications

* Education: High school diploma or equivalent required, Associate’s degree or
high preferred. 

* Knowledge and experience with computers, coding, and medical terminology
preferred.

* Excellent oral and written communication skills.

* Excellent customer service skills.

* Ability to work in a fast-paced environment, problem-solve, and handle stress
in a positive manner.

Schedule: Part Time / Day 

EEOC Statement

Centerpoint - Georgetown Family Medicine is an Equal Opportunity Employer.
Centerpoint - Georgetown Family Medicine is committed to Equal Employment
Opportunity for all applicants and employees and complies with all applicable
laws prohibiting discrimination and harassment in employment.

Lifepoint Health is a leader in community-based care and driven by a mission of
Making Communities Healthier. Our diversified healthcare delivery network spans
29 states and includes 63 community hospital campuses, 32 rehabilitation and
behavioral health hospitals, and more than 170 additional sites of care across
the healthcare continuum, such as acute rehabilitation units, outpatient centers
and post-acute care facilities. We believe that success is achieved through
talented people. We want to create places where employees want to work, with
opportunities to pursue meaningful and satisfying careers that truly make a
difference in communities across the country.
We employ and provide care to people from all walks of life. We are committed to
promoting healing, providing hope, preserving dignity and producing value with
an inclusive workforce in which diversity is leveraged, respected, and
reflective of the patients, family members, customers and team members we serve.