Pays $21 - $28/hr$8k below the Counselor market median of ~$67k (265 jobs)

Mountain Humane logo
Mountain Humane
Hailey, Idaho

Lead Adoption Counselor

CounselorIncludes weekendsFull-Time
Posted 5mo ago · Verified live

About the Role

Animal shelter adoption counselor. $21-$28/hour. Full benefits. Some weekends required. PSLF eligible.

Join Mountain Humane as a Lead Adoption Counselor in Hailey, Idaho. Mountain Humane (in Hailey, Idaho) is on a mission to enrich the quality of life in our community by saving animals and changing lives. We do this through innovative programs that inspire and have impact beyond southern Idaho.

Key Responsibilities

  • Facilitate and implement the animal adoption process by matching potential adopters with the best possible new companion using approved matching systems and guidelines.
  • Ensure Adoption Counselors adhere to guidelines in accordance with Mountain Humane’s policies and procedures.
  • Oversee inventory of adoption supplies and communicate numbers with Senior Director regularly.
  • Ensure proper phone etiquette and communications are being followed.

Requirements

  • High school diploma or equivalent required; bachelor’s degree in a related field or equivalent experience in animal welfare, nonprofit operations, or customer service preferred.
  • Professional Competencies.
  • Strong interpersonal and customer service skills with the ability to build effective working relationships with staff, volunteers, and the public.
  • Excellent verbal and written communication skills.

Benefits & Compensation

  • Pay rate: $21 - $28/hr.
  • Student loan repayment assistance.
  • PSLF eligible (Public Service Loan Forgiveness).

Work Schedule

  • Full-Time position.
  • Weekend coverage may be required.

This position offers student loan benefits. Work with Mountain Humane in Hailey, Idaho.

Qualifications

Education
Bachelor degree
Experience
2+ years of experience

Key Skills

Adoption Process FacilitationCustomer ServiceInterpersonal SkillsVerbal CommunicationWritten CommunicationPriority ManagementTrainingMentoringAdministrative TasksOrganizational SkillsTime ManagementAttention To DetailJudgmentFlexibilityMicrosoft Office Proficiency

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Lead Adoption Counselor at Mountain Humane a 6.4 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Animal Welfare counselor listings evaluated on our platform.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Animal Welfare — Counselor Career Context

In Idaho, Counselor listings on WeekdayDoc pay a median of ~$92k across 58 listings, vs ~$76k nationally (15,736 listings).

Counselor pay on WeekdayDoc is up 10.4% vs. the prior quarter (through Aug 2026).

Idaho's cost-of-living index is 102.1 (US average = 100), so the posted ~$51k midpoint carries the purchasing power of roughly $50k in an average-cost state — Idaho ranks #5 of 50 for clinician purchasing power. 58.2% of Idaho clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Position Insights

AI ANALYSIS

This role scores 6.4/10 on work-life balance for Counselor roles.

Career trajectory: This position offers advancement within 2-3 years. The compensation analysis shows this employer pays...

Benefits analysis: Compared to 265 similar roles, this listing's benefits package ranks...

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Annual compensation range

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401k / retirement match
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Sign-on bonus
29%
CME allowance
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Loan repayment
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PSLF eligible
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Mountain Humane logo

About Mountain Humane

Non-profit Organizations
Hailey, Idaho

Benefits & Perks

Paid Time Off
Medical Insurance
Vision Insurance
Dental Insurance
Life Insurance
403(b) Retirement with 3% Match
Veterinary Care Discount
Pet Care Allowance