UO
University of Oklahoma
Tulsa, Oklahoma

Patient Services Representative / Senior Patient Services Representative (Family Medicine)

Healthcare Admin 8.0 Work-LifeNo weekendsNo nightsFull-Time

Compensation

Pay not listed

The week · per this posting · Monday – FridayWeekdays only

Ask the employer about the pay range, the work setting, call expectations and time off.

Posted 4mo ago

Job Description

Pay Range: Commensurate with experience

Benefits Eligible: Yes

Work Schedule

Monday – Friday, 8:00 a. m. to 5:00 p. m.

Travel: Not required

For Best Consideration Date

Position Introduction

OU Health Physicians in Tulsa offers a rewarding opportunity to join a community-based medicine practice that combines compassionate care with academic excellence.

Team members enjoy competitive benefits, including comprehensive health coverage, generous paid time off, retirement plans, and professional development support.

This role allows you to make a meaningful impact by caring for patients close to home while also contributing to the education and mentorship of medical students and residents, helping shape the next generation of healthcare providers.

Join a collaborative environment where patient-centered care, teaching, and teamwork come together.

View the full job description for a Patient Services Representative.

Required Education and Experience for the Patient Services Representative:

  • High School diploma or GED.
  • 12 months experience in a customer service role.

For applicants that meet the additional requirements, they could be classified as a Senior Patient Services Representative.

View the full job description for the Senior Patient Services Representative.

Required Education and Experience for the Senior Patient Services

Representative:

  • High School Diploma or GED.
  • 18 months experience with a minimum of 6 months experience in a clinical environment and 12 months experience in a customer service role.

Hiring Contingent Upon a Background Check: Yes

Key Responsibilities

Provide patient-centered care and administrative support within a community-based family medicine practice. Contribute to the education and mentorship of medical students and residents in a collaborative environment.

Requirements

Requires a high school diploma or GED and at least 12 months of customer service experience. Senior roles require 18 months of total experience, including 6 months in a clinical setting.

Qualifications

Experience
2+ years of experience

Key Skills

Patient CareClinical Environment ExperiencePatient SchedulingMedical Office Coordination

Healthcare Administration Career Context

The cost-of-living index for Oklahoma is 87.8 (US average = 100; BEA Regional Price Parities (2024)). 60.9% of Oklahoma clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Healthcare Administration pay on WeekdayDoc is down 6.0% vs. the prior quarter (through Sep 2026).

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Patient Services Representative / Senior Patient Services Representative (Family Medicine) at University of Oklahoma a 8.0 out of 10 for work-life balance — classified as excellent. This places the position in the top 5% of all Healthcare Administration healthcare professional listings evaluated on our platform. Contributing factors include no weekend requirements, no night shifts.

Work-life snapshot

8.0/ 10
Listing-based score
  • No weekends
  • No nights

Living in Tulsa

Typical 3-bedroom home value
$222k
Typical market rent
$1,287/mo
Residents’ average commute
19 min
Metro price indexU.S. average = 100
89.2
State income tax
Up to 4.8%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

BEA 2024 · Tulsa, OK metro prices. Housing figures are city-level.

City-level figures. Not a cost-of-living guarantee.

UO

About University of Oklahoma

Higher Education
Norman, OK

Benefits & Perks

Comprehensive health coverage
Generous paid time off
Retirement plans
Professional development support