EAP Counselor

Position Summary

Join our mission-driven team at Child and Family Services, where you can focus on what matters most—providing quality care without the burden of insurance billing. Our EAP Counselors deliver short-term, solution-focused counseling and support to employees of contracted companies and their households. This role includes meaningful clinical work and organizational consultation in a flexible, supportive environment.

What Makes This Role Unique

No insurance billing—ever. Spend your time doing clinical work, not paperwork.

Diverse and engaging work including short-term counseling, crisis intervention, and workplace consultation.

Flexible schedule options include a full 5-day or 4-day workweek, with two required evening shifts. The position includes a 35-hour workweek, 20 days paid time off annually (25 days after 5 years), 14 paid holidays as well as up to 4 days of bereavement and jury duty paid when needed.

Supportive, inclusive environment committed to your professional growth.

Key Responsibilities

• Provide short-term, confidential counseling to individuals, couples, and families.
• Conduct telephone intakes and assess clients for risk and service needs.
• Deliver crisis support (phone or in-person) and respond to critical incidents onsite as needed.
• Offer consultation to HR leaders and supervisors on employee concerns and workplace dynamics.
• Promote EAP services through orientations, wellness seminars, and trainings.
• Maintain timely and accurate documentation in our EAP CRM system (currently EAP Odoo).
• Participate in weekly clinical supervision.

Required Qualifications

• LMSW or LMHC (NYS Licensed).
• Skilled in mental health diagnostics, crisis intervention, and Solution Focused Brief Therapy.
• Experience with individual, couples, or family counseling.
• Strong documentation and communication skills; proficient in Microsoft Office.
• Commitment to equity, inclusion, and diversity in clinical care.

Preferred Qualifications

• LCSW or LMHC with 2+ years post-master’s clinical experience.
• Prior experience in an EAP or workplace wellness setting.
• Familiarity with organizational systems, trauma-informed care, and workplace consultation.
• Experience leading trainings or wellness seminars.

Work Schedule: Flexible full-time. Two evenings per week. Hours may adjust based on program needs and staff availability.

Competitive Annual Salary of $62,400 based on a 35 hour work week

CFS offers full-time employees the below benefits to support our employees and their families and help to create a healthy work environment.

• Paid Time Off (PTO)

–20 PTO Days (25 Days After Five Years of Employment)

–14 Paid Holidays (includes 2 flex holidays)

– Bereavement: Four Paid Days

– Paid Jury Duty

• Employer Paid Life Insurance
• Medical, Two Plan Options
• Dental, Two Plan Options
• Vision Insurance
• Wellness Program and Incentives
• Health Savings Account (HSA) and Quarterly Employer-Contributions
• Healthcare Flexible Spending Account (FSA)
• Dependent Care FSA Retirement
• Employee Referral Bonus
• Qualifying Employer for Public Service Student Loan Forgiveness Program (PSLF)
• 403(b) Right Away and Employer-Contributions After Two Years

Child and Family Services is an Equal Opportunity Employer: Child & Family Services provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, veteran or familial status, or genetics.

In addition to federal law requirements, Child & Family Services complies with applicable state and local laws governing nondiscrimination in employment.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer leaves of absence, compensation, and training.