Crisis Services Therapist

Crisis Services Therapist

Department: Crisis Services

Created

10/7/2021

Reports to: Crisis Services Manager

Revised

7/22/2025

FLSA Status: Exempt

EEO - 1

Professionals

Position Type: Full Time

Travel: Occasional travel within all seven counties

Work Hours

Monday – Friday, 40 hours per week. Minimum one 12:00 pm-8:00 pm shift per week, On call and weekends available for volunteer.

• Positions Supervised
• None

Summary

Provides quality mental health treatment services through a strength-based approach to clients experiencing a crisis in the community or office, in support of the client stabilizing from a psychiatric emergency, adapting to life situations, learning independent living skills, and preventing or reducing hospitalizations. This position requires working atypical, after business hours.

Essential Functions

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

Provides direct emergency treatment services to clients experiencing a psychiatric crisis in the office and in the community, where the psychiatric crisis is occurring.

• Conducts clinical intake assessments when needed in the community and/or in the office.
• Provides services related to court evaluations and testimony on behalf of clients.
• Assists clients to identify, secure, and maintain community resources.

Provides and coordinates necessary referrals and delivery of services among community agencies, hospitals, and within the organization to ensure that client is receiving necessary services.

Coordinates care and treatment needs, consultations and follow-up with Mobile Crisis Response team members and Crisis Services team members.

Collaborates with other community service providers in order to achieve successful relationships and partnerships.

Maintains accurate and complete records of all client services, as defined by state licensing agencies, funding agencies, and CrossWinds standards and requirements. Submits progress notes, treatment plans, admission client status reports, timesheets, and all work-related paperwork in a timely manner and in acceptable format as determined by agency requirements.

Attends professional workshops and seminars in order to maintain and improve professional skills and meet licensure/certification requirements.

• May be assigned to serve as the Psychiatric Residential Treatment Facility (PRTF) Liaison.
• Completes competency evaluations, as assigned.
• Skills & Abilities

Education & Experience

Master’s Degree from an accredited school of social work, counseling, or psychology is required.

Certifications & Licenses

Licensure as a master level clinician with the Kansas Behavioral Sciences Review Board (BSRB) is required.

Computer Skills

Computer experience in Microsoft Office programs and basic computer fluency.

Additional Qualifications

Ability to multi-task and work effectively in a fast-paced environment; ability to work with persons with severe and persistent mental illness, serious emotional disturbance, and/or substance abuse issues, especially those experiencing a psychiatric crisis; ability to have flexibility in assigned work hours; ability to work independently and as a member of a therapeutic team; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations.

Work Environment

This job operates in a community setting, as well as in a professional office setting. This position primarily works with clients out in the community and within the agency’s residential facilities. This role uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This list is not exhaustive and may be supplemented as necessary.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle objects; grasp and reach for items with hands and arms; manipulate hands and fingers; climb stairs; balance; stoop, kneel, or crouch; and talk or hear. The employee must occasionally lift or move up to 25 pounds.

Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Language skills are required, including the ability to read, write, comprehend, and speak the English language.

This position also requires the ability to interpret written materials, write reports and business correspondence, and effectively present and respond to questions.

Important Information

This job description has been examined for compliance with the Americans with Disabilities Act (ADA) and the Fair Labor Standards Act (FLSA). The agency has reviewed this job description to ensure that essential functions and basic duties have been included.

It is intended to provide guidelines for job expectations and the employee’s ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities.

Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the agency reserves the right to change this job description and/or assign tasks for the employee to perform, as the agency may deem appropriate.

Requirements

Skills & Abilities

Education & Experience

Master’s Degree from an accredited school of social work, counseling, or psychology is required.

Certifications & Licenses

Licensure as a master level clinician with the Kansas Behavioral Sciences Review Board (BSRB) is required.

Computer Skills

Computer experience in Microsoft Office programs and basic computer fluency.

Additional Qualifications

Ability to multi-task and work effectively in a fast-paced environment; ability to work with persons with severe and persistent mental illness, serious emotional disturbance, and/or substance abuse issues, especially those experiencing a psychiatric crisis; ability to have flexibility in assigned work hours; ability to work independently and as a member of a therapeutic team; possess demonstrated interpersonal skills and ability to react effectively in a variety of human service situations.