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WellSpan Health
Chambersburg, Pennsylvania

Physician Informatics Training and Support Liaison- West Region

InformaticsFull-Time

Compensation

Pay not listed

The week · per this posting · weekdays assumed

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Posted 1mo ago · Verified live

Job Description

General Summary

Responsible for training and support of the Epic application and related systems, with a primary focus on physicians and advance practice clinicians (APC). Completes training and competency assessments required to become an Epic Credentialed Trainer.

Facilitates training using Epic Training standards and utilizing proper curriculum. Works in conjunction with Epic Principal Trainers in a team-based framework to maintain physician/APC curriculums and in the assessment and development of new learning solutions.

Leads at-the-elbow and remote support efforts with an emphasis on physician/APC workflow usability, optimization and satisfaction. Meaningfully contributes to planning, training, communication, deployment, support of new electronic health record modules or functionality, or related systems and services.

Facilitates Remedy Force (Service Desk) requests and performs service recovery when necessary.

Key Responsibilities

The role involves training and supporting physicians and clinicians on the Epic application and related systems. It also includes leading support efforts to improve workflow usability and facilitating service desk requests.

Requirements

Candidates must have at least 3 years of relevant experience, including 1 year in a clinical setting, and a high school diploma or GED. Additionally, the role requires obtaining Epic Credentialed Trainer status within 60 days of hire.

Qualifications

Experience
2+ years of experience

Key Skills

Clinical trainingWorkflow optimizationTroubleshootingCustomer serviceCommunication skillsService desk supportCompetency assessmentCurriculum developmentInterpersonal skills

Informatics — Physician Career Context

In Pennsylvania, the Physician weighted monthly median benchmark on WeekdayDoc is ~$309k (366 salary observations; 2,498 listings), vs ~$294k nationally (13,718 salary observations; 56,708 listings). Monthly aggregates cover 2025-11-01 through 2026-10-01; these are not the modal's selected comparable-job medians.

Physician pay on WeekdayDoc is up 1.7% vs. the prior quarter (through Sep 2026).

The cost-of-living index for Pennsylvania is 97.6 (US average = 100; BEA Regional Price Parities (2024)). 61.7% of Pennsylvania clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).

Top Informatics Jobs

1 matches · ranked by pay
#1

Physician Support Informaticist 3 - Central

University of Miami · Coral Gables, Florida

Work-life snapshot

median 5.1this job 1.5
Better work-life than 10% of Physician roles listings

Listing-based score, 0–10, across 21,509 comparable listings. Shaded area = the share scoring below this one.

Living in Chambersburg

Typical 3-bedroom home value
$285k
Typical market rent
$1,315/mo
Residents’ average commute
17 min
State income tax
Up to 3.1%
Sources & methodology

Sources: Zillow home values (Aug 2026), Zillow market rents (Aug 2026), U.S. Census ACS 2024 five-year.

City-level figures. Not a cost-of-living guarantee.