Physician Informatics Training and Support Liaison- West Region
Compensation
Pay not listed
The week · per this posting · weekdays assumed
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Job Description
General Summary
Responsible for training and support of the Epic application and related systems, with a primary focus on physicians and advance practice clinicians (APC). Completes training and competency assessments required to become an Epic Credentialed Trainer.
Facilitates training using Epic Training standards and utilizing proper curriculum. Works in conjunction with Epic Principal Trainers in a team-based framework to maintain physician/APC curriculums and in the assessment and development of new learning solutions.
Leads at-the-elbow and remote support efforts with an emphasis on physician/APC workflow usability, optimization and satisfaction. Meaningfully contributes to planning, training, communication, deployment, support of new electronic health record modules or functionality, or related systems and services.
Facilitates Remedy Force (Service Desk) requests and performs service recovery when necessary.
Key Responsibilities
The role involves training and supporting physicians and clinicians on the Epic application and related systems. It also includes leading support efforts to improve workflow usability and facilitating service desk requests.
Requirements
Candidates must have at least 3 years of relevant experience, including 1 year in a clinical setting, and a high school diploma or GED. Additionally, the role requires obtaining Epic Credentialed Trainer status within 60 days of hire.
Qualifications
- Experience
- 2+ years of experience
Key Skills
Informatics — Physician Career Context
In Pennsylvania, the Physician weighted monthly median benchmark on WeekdayDoc is ~$309k (366 salary observations; 2,498 listings), vs ~$294k nationally (13,718 salary observations; 56,708 listings). Monthly aggregates cover 2025-11-01 through 2026-10-01; these are not the modal's selected comparable-job medians.
Physician pay on WeekdayDoc is up 1.7% vs. the prior quarter (through Sep 2026).
The cost-of-living index for Pennsylvania is 97.6 (US average = 100; BEA Regional Price Parities (2024)). 61.7% of Pennsylvania clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
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