Hotline Therapist EMPACT
2 days ago
Arizona — RemoteFull TimeMental Health TherapyNot on LinkedIn
✓ No Call✓ No Weekends
Job Description
About the Role
Join La Frontera Center Inc. as a Hotline Therapist – Remote, Crisis Intervention in United States.
Key Responsibilities
- Answer all phone lines in a timely and professional manner while meeting agency goals of efficiency and customer satisfaction.
- Effectively assess clinical situations and needs of all callers.
- Provide safe and effective clinical interventions to all callers.
- Work collaboratively with internal and external clients/customers. Maintain a positive attitude and flexibility to assist others.
Requirements
- Crisis Experience preferred.
- Experience working with Veterans and Veteran family members preferred.
- Passion for working in support of Military Veterans, their families, and our military. What you’ll experience:
- The typical work environment will be remote, working indoors.
Benefits & Compensation
- All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona.
- This means that employment may be terminated at any time without prior notice and for no stated reason.
- EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Work Schedule
- Full-Time position.
- Remote position - work from anywhere.
Apply to join La Frontera Center Inc. as a Hotline Therapist – Remote, Crisis Intervention.
Key Skills
Crisis Phone InterventionsClinical AssessmentClinical InterventionsClinical DocumentationReferral ManagementCollaborationSafety Follow-UpTraining New StaffOrganizationData CollectionReporting
Social ServicesHealthcareCustomer Service & Supportvia Adp
Benefits & Perks
Generous PTO
10 paid holidays
Medical plans
Dental plans
Vision plans
403(b) retirement plan
Retirement Allowance
Company-paid Life/AD&D and Long-term Disability
6.0
Work-Life Balance Score
Top 50%
Protective Factors (3)
Remote work (RR 0.57; 14-23% ↓ burnout)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.
Job Details
Employment Type
Full-time
Posted
2d ago
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