Hotline Therapist EMPACT
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Job Description
About the Role
Join La Frontera Center Inc. as a Hotline Therapist – Remote, Crisis Intervention in United States.
Key Responsibilities
- Answer all phone lines in a timely and professional manner while meeting agency goals of efficiency and customer satisfaction.
- Effectively assess clinical situations and needs of all callers.
- Provide safe and effective clinical interventions to all callers.
- Work collaboratively with internal and external clients/customers. Maintain a positive attitude and flexibility to assist others.
Requirements
- Crisis Experience preferred.
- Experience working with Veterans and Veteran family members preferred.
- Passion for working in support of Military Veterans, their families, and our military. What you’ll experience:
- The typical work environment will be remote, working indoors.
Benefits & Compensation
- All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona.
- This means that employment may be terminated at any time without prior notice and for no stated reason.
- EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice.
- This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.
Work Schedule
- Full-Time position.
- Remote position - work from anywhere.
Apply to join La Frontera Center Inc. as a Hotline Therapist – Remote, Crisis Intervention.
Key Skills
Position Insights
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Hotline Therapist EMPACT at La Frontera Center a 7.5 out of 10 for work-life balance — classified as very good. This places the position in the top 10% of all Mental Health Therapy psychologist listings evaluated on our platform. Contributing factors include no on-call duties, no weekend requirements, remote work flexibility.
Positions in this range offer a solid balance between clinical responsibility and personal time. Most providers report manageable workloads with adequate recovery time.
Mental Health Therapy — Psychologist Career Context
This Mental Health Therapy position at La Frontera Center is open to psychologist candidates.
Psychologists are seeing unprecedented demand driven by the mental health crisis, with telehealth dramatically expanding access and enabling fully remote practice.
Remote psychologist positions in Mental Health Therapy have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.
Location & Logistics
This is a fully remote psychologist position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.
Why This Position Stands Out
- No on-call requirements — clinicians are completely off-duty after hours
- No weekend shifts — preserving personal and family time
- Fully remote — work from anywhere with an active license
Skills, Responsibilities & Benefits
Key skills and qualifications: Crisis Phone Interventions, Clinical Assessment, Clinical Interventions, Clinical Documentation, Referral Management, Collaboration, Safety Follow-Up, Training New Staff. Candidates with experience in these areas may be especially well-suited for this Mental Health Therapy role.
Core responsibilities: The Hotline Therapist will provide crisis phone interventions and clinical assessments to military veterans, service members, and their families calling the suicide hotline, while also recommending appropriate service referrals. Essential duties include timely answering of all phone lines, thorough ...
Benefits package: Generous PTO, 10 paid holidays, Medical plans, Dental plans, Vision plans, 403(b) retirement plan, Retirement Allowance, Company-paid Life/AD&D and Long-term Disability. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.
About WeekdayDoc
WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Mental Health Therapy psychologist jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.
Benefits & Perks
Work-Life Balance Score
Protective Factors (3)
Remote work (RR 0.57; 14-23% ↓ burnout)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
No weekends (57% ↓ work-life conflict)
Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.
Job Details
Employment Type
Full-time
Posted
1mo ago
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