Hotline Therapist EMPACT

La Frontera Center logo
La Frontera Center
2 days ago
Arizona — RemoteFull TimeMental Health Therapy
✓ No Call✓ No Weekends

Job Description

About the Role

Join La Frontera Center Inc. as a Hotline Therapist – Remote, Crisis Intervention in United States.

Key Responsibilities

  • Answer all phone lines in a timely and professional manner while meeting agency goals of efficiency and customer satisfaction.
  • Effectively assess clinical situations and needs of all callers.
  • Provide safe and effective clinical interventions to all callers.
  • Work collaboratively with internal and external clients/customers. Maintain a positive attitude and flexibility to assist others.

Requirements

  • Crisis Experience preferred.
  • Experience working with Veterans and Veteran family members preferred.
  • Passion for working in support of Military Veterans, their families, and our military. What you’ll experience:
  • The typical work environment will be remote, working indoors.

Benefits & Compensation

  • All employees of EMPACT-SPC and La Frontera Arizona are employees "at will" as that term is understood in the State of Arizona.
  • This means that employment may be terminated at any time without prior notice and for no stated reason.
  • EMPACT-SPC/La Frontera Arizona reserves the right to modify position descriptions as needed and without notice.
  • This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee.

Work Schedule

  • Full-Time position.
  • Remote position - work from anywhere.

Apply to join La Frontera Center Inc. as a Hotline Therapist – Remote, Crisis Intervention.

Key Skills

Crisis Phone InterventionsClinical AssessmentClinical InterventionsClinical DocumentationReferral ManagementCollaborationSafety Follow-UpTraining New StaffOrganizationData CollectionReporting
Social ServicesHealthcareCustomer Service & Supportvia Adp
La Frontera Center logo

About La Frontera Center

Mental Health Care
5-10

Benefits & Perks

Generous PTO
10 paid holidays
Medical plans
Dental plans
Vision plans
403(b) retirement plan
Retirement Allowance
Company-paid Life/AD&D and Long-term Disability
6.0

Work-Life Balance Score

Top 50%

Protective Factors (3)

Remote work (RR 0.57; 14-23% ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

No weekends (57% ↓ work-life conflict)

Interpretation: Position demonstrates strong burnout protection with 3 validated protective factors.

Job Details

Employment Type

Full-time

Posted

2d ago