Behavioral Health Technician / Administrator | Hoffman Estates, IL

Behavioral Health Technician / Administrator | Hoffman Estates, IL | Full-Time | On-Site

About Illinois Counseling Center

Illinois Counseling Center is a new behavioral health program in Hoffman Estates, IL. We provide integrated treatment for adults living with co-occurring mental health and substance use disorders. We treat both conditions together under one roof, with a care team that works side by side to build each client’s plan.

This gives clients a clear, coordinated path toward recovery and long-term wellness. As a growing program, we’re building a team of clinicians and support staff who value ethical practice, collaboration, and compassionate care.

The Opportunity

The Behavioral Health Technician / Administrator splits time between client support and the daily operations of the center. This full-time, on-site role in Hoffman Estates, IL is a great fit for someone who enjoys working with people and keeping things organized. It helps create a welcoming, well-run environment for clients and staff.

• What You’ll Do
• Greet clients and visitors, answer phones, and manage the front desk
• Support clients during programming and help keep the treatment environment safe and supportive
• Schedule appointments and coordinate calendars for providers and therapists
• Help with intake paperwork, insurance verification, and client records
• Keep files and data entry accurate and up to date
• Assist with office supplies, facility needs, and general administrative tasks
• Maintain confidentiality and compliance with HIPAA and 42 CFR Part 2

Why Join Illinois Counseling Center

• A chance to be part of a new program from day one
• Hands-on experience in both clinical support and healthcare operations
• A supportive team that works together to help clients succeed
• Meaningful work that makes a difference in people’s recovery

Requirements

Required

• High school diploma or GED
• Experience in a behavioral health, healthcare, or office setting
• Strong organizational, communication, and customer service skills
• Comfort with computers, scheduling systems, and Microsoft Office
• Ability to maintain professional boundaries and client confidentiality

Preferred

• Associate’s or Bachelor’s degree in Psychology, Human Services, or a related field
• Experience with electronic health records and insurance verification
• Current CPR and First Aid certification

Compensation and Benefits

• $20 to $25 per hour, based on experience
• Benefits include paid time off and a company contribution toward health insurance.
• This opportunity is posted by Atlantic Health Strategies on behalf of Illinois Counseling Center.