Full Time Crisis Line Phone Counselor

Crisis Support Services of Alameda County

1 month ago

Oakland, California — Hybrid$25.00 per hourFull TimeCrisis Counseling

✓ No Call

Is $25.00 per hour a lowball?

Find out in seconds — see where this offer ranks vs. Crisis Counseling physician salaries and know exactly what to ask for.

View Report

Job Description

About the Role

Join Crisis Support Services of Alameda County as a Crisis Counselor – $25/hr, Hybrid in United States. Full Time Crisis Line Phone Counselor Department: Crisis Services Employment Type: Full Time Location: Oakland, CA Compensation: $25.00 / hour Description Position Title: Crisis Line Phone Counselor Employment Type: Full Time Pay Rate: $25.

Key Responsibilities

Hours lines including contacting the on

call crisis worker for requests from hospitals, law enforcement agents, or jail facilities Responsible for responding to third party callers on the crisis lines, lifeline, and After

high risk for suicide to the follow

Requirements

10:45am when their schedule allows. Level of Decision Making: Answer calls as they are presentedUtilize a wide range of crisis line interventions to meet the needs of crisis line and after

hours callersRecommend updates to call profilesRecommend breaking confidentiality for mandated reporting (consultation is mandatory)

The agencies you can break confidentiality with include: CPS, APS, OmbudsmanRecommend breaking confidentiality for imminent risk (consultation is mandatory)

Hours lines including contacting the on

Benefits & Compensation

Salary: $25/hr

401(k) with employer match.

Work Schedule

Full-Time position.

Hybrid position - combination of remote and on-site.

Call responsibilities required.

Weekend coverage may be required.

Night or evening shifts may be required.

Apply to join Crisis Support Services of Alameda County as a Crisis Counselor – $25/hr, Hybrid.

Key Skills

Crisis InterventionPhone CounselingCommunicationInterpersonal SkillsCollaborationActive ListeningEmpathyProblem-SolvingDocumentationConfidentialityCultural SensitivityAdaptabilityResilienceAdvocacyReferral ServicesEthical Standards

Social ServicesHealthcareCustomer Service & Supportvia Pinpoint

Position Insights

Work-Life Balance Analysis

WeekdayDoc's proprietary algorithm rates Full Time Crisis Line Phone Counselor at Crisis Support Services of Alameda County a 6.0 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Crisis Counseling physician listings evaluated on our platform. Contributing factors include no on-call duties, remote work flexibility.

This score reflects a generally positive work environment with some areas for improvement. Clinicians should evaluate scheduling and workload expectations carefully.

Crisis Counseling — Physician Career Context

This Crisis Counseling position at Crisis Support Services of Alameda County is open to physician candidates.

Physicians (MD/DO) are in high demand across healthcare settings, with growing interest in positions that offer sustainable schedules and reduced administrative burden.

Remote physician positions in Crisis Counseling have grown significantly in recent years, offering clinicians the ability to maintain a full patient panel without geographic constraints or commute-related burnout.

Compensation Analysis

Stated compensation: $25.00 per hour.

This position also offers production-based compensation: $25 per hourly. Production bonuses can significantly increase total earnings above the stated base salary range.

Location & Logistics

This is a fully remote physician position. Remote clinicians can practice from any state where they hold an active license, eliminating commute time and offering maximum schedule flexibility. Many remote healthcare positions also allow providers to establish a more sustainable long-term practice pattern.

Why This Position Stands Out

No on-call requirements — clinicians are completely off-duty after hours
Fully remote — work from anywhere with an active license
Transparent compensation ($0k–$0k)

Skills, Responsibilities & Benefits

Key skills and qualifications: Crisis Intervention, Phone Counseling, Communication, Interpersonal Skills, Collaboration, Active Listening, Empathy, Problem-Solving. Candidates with experience in these areas may be especially well-suited for this Crisis Counseling role.

Core responsibilities: Respond to crisis calls on 24/7 lines, including 988 and the National Suicide Prevention Lifeline, providing crisis intervention, information, and referral services. Document all call notes, engage with teammates, and collaborate with local behavioral health agencies.

Benefits package: Medical Insurance, Dental Insurance, Vision Insurance, Retirement Plan with 2% Match, 13 Paid Holidays, Paid Sick Time, Paid Vacation, Paid Floating Holidays. A comprehensive benefits package is an important factor in evaluating total compensation beyond base salary.

About WeekdayDoc

WeekdayDoc is the only healthcare job board that scores every position for burnout risk and work-life balance. Every listing includes a proprietary burnout score, transparent salary data when available, and lifestyle filters for no-call, no-weekends, and remote positions. Browse more Crisis Counseling physician jobs on WeekdayDoc to compare work-life balance scores and compensation across employers.