Full Time Crisis Line Phone Counselor
Job Description
About the Role
Join Crisis Support Services of Alameda County as a Crisis Counselor – $25/hr, Hybrid in United States. Full Time Crisis Line Phone Counselor Department: Crisis Services Employment Type: Full Time Location: Oakland, CA Compensation: $25.00 / hour Description Position Title: Crisis Line Phone Counselor Employment Type: Full Time Pay Rate: $25.
Key Responsibilities
- Hours lines including contacting the on
- call crisis worker for requests from hospitals, law enforcement agents, or jail facilities Responsible for responding to third party callers on the crisis lines, lifeline, and After
- high risk for suicide to the follow
Requirements
- 10:45am when their schedule allows. Level of Decision Making: Answer calls as they are presentedUtilize a wide range of crisis line interventions to meet the needs of crisis line and after
- hours callersRecommend updates to call profilesRecommend breaking confidentiality for mandated reporting (consultation is mandatory)
- The agencies you can break confidentiality with include: CPS, APS, OmbudsmanRecommend breaking confidentiality for imminent risk (consultation is mandatory)
- Hours lines including contacting the on
Benefits & Compensation
- Salary: $25/hr
- 401(k) with employer match.
Work Schedule
- Full-Time position.
- Hybrid position - combination of remote and on-site.
- Call responsibilities required.
- Weekend coverage may be required.
- Night or evening shifts may be required.
Apply to join Crisis Support Services of Alameda County as a Crisis Counselor – $25/hr, Hybrid.
Key Skills
Position Insights
WeekdayDoc rates Full Time Crisis Line Phone Counselor at Crisis Support Services of Alameda County a 3.8/10 for work-life balance — below average.
This position offers no on-call requirements.
This is a fully remote position, allowing clinicians to work from anywhere.
Compensation: $25.00 per hour.
Key skills for this role include Crisis Intervention, Phone Counseling, Communication, Interpersonal Skills, Collaboration.
Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Retirement Plan with 2% Match, 13 Paid Holidays.

Benefits & Perks
Work-Life Balance Score
Protective Factors (2)
Hybrid work (Schedule flexibility ↓ burnout)
No on-call (β=6.95; p<0.001 for ↓ exhaustion)
Interpretation: Position shows moderate burnout protection with 2 validated protective factors.
Job Details
Employment Type
Full-time
Posted
10d ago
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