Full Time Crisis Line Phone Counselor

10 days ago
Oakland, California — Hybrid$25.00 per hourFull TimeCrisis Counseling
✓ No Call

Job Description

About the Role

Join Crisis Support Services of Alameda County as a Crisis Counselor – $25/hr, Hybrid in United States. Full Time Crisis Line Phone Counselor Department: Crisis Services Employment Type: Full Time Location: Oakland, CA Compensation: $25.00 / hour Description Position Title: Crisis Line Phone Counselor Employment Type: Full Time Pay Rate: $25.

Key Responsibilities

  • Hours lines including contacting the on
  • call crisis worker for requests from hospitals, law enforcement agents, or jail facilities Responsible for responding to third party callers on the crisis lines, lifeline, and After
  • high risk for suicide to the follow

Requirements

  • 10:45am when their schedule allows. Level of Decision Making: Answer calls as they are presentedUtilize a wide range of crisis line interventions to meet the needs of crisis line and after
  • hours callersRecommend updates to call profilesRecommend breaking confidentiality for mandated reporting (consultation is mandatory)
  • The agencies you can break confidentiality with include: CPS, APS, OmbudsmanRecommend breaking confidentiality for imminent risk (consultation is mandatory)
  • Hours lines including contacting the on

Benefits & Compensation

  • Salary: $25/hr
  • 401(k) with employer match.

Work Schedule

  • Full-Time position.
  • Hybrid position - combination of remote and on-site.
  • Call responsibilities required.
  • Weekend coverage may be required.
  • Night or evening shifts may be required.

Apply to join Crisis Support Services of Alameda County as a Crisis Counselor – $25/hr, Hybrid.

Key Skills

Crisis InterventionPhone CounselingCommunicationInterpersonal SkillsCollaborationActive ListeningEmpathyProblem-SolvingDocumentationConfidentialityCultural SensitivityAdaptabilityResilienceAdvocacyReferral ServicesEthical Standards
Social ServicesHealthcareCustomer Service & Supportvia Pinpoint

Position Insights

WeekdayDoc rates Full Time Crisis Line Phone Counselor at Crisis Support Services of Alameda County a 3.8/10 for work-life balance — below average.

This position offers no on-call requirements.

This is a fully remote position, allowing clinicians to work from anywhere.

Compensation: $25.00 per hour.

Key skills for this role include Crisis Intervention, Phone Counseling, Communication, Interpersonal Skills, Collaboration.

Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Retirement Plan with 2% Match, 13 Paid Holidays.

Crisis Support Services of Alameda County logo

About Crisis Support Services of Alameda County

Mental Health Care
OAKLAND, California
0-2

Benefits & Perks

Medical Insurance
Dental Insurance
Vision Insurance
Retirement Plan with 2% Match
13 Paid Holidays
Paid Sick Time
Paid Vacation
Paid Floating Holidays
3.8

Work-Life Balance Score

Below Average

Protective Factors (2)

Hybrid work (Schedule flexibility ↓ burnout)

No on-call (β=6.95; p<0.001 for ↓ exhaustion)

Interpretation: Position shows moderate burnout protection with 2 validated protective factors.

Job Details

Employment Type

Full-time

Posted

10d ago