Medical Director / Chief Medical Officer

Position Summary

The Medical Director/ CMO provides physician leadership for the clinical operations, quality, patient safety, and strategic direction of First Flight Health Centers.

As a member of the senior leadership team, the Medical Director oversees clinical policies, quality improvement initiatives, provider performance, regulatory compliance, and value-based care strategies to support the delivery of high-quality, patient-centered care.

In addition to administrative leadership responsibilities, the Medical Director maintains an active clinical practice providing comprehensive primary care services. This position is structured as approximately 50% administrative leadership and 50% direct patient care, subject to organizational needs.

Administrative Duties and Responsibilities

• Serves as the senior physician leader responsible for the organization’s clinical strategy, quality, patient safety, and medical oversight.
• Reports directly to the Chief Executive Officer and serves as a member of the senior leadership team.
• Provides oversight of the quality, appropriateness, and consistency of medical care delivered by licensed clinicians.
• Provides leadership, mentorship, coaching, and professional development to physicians, advanced practice providers, and other licensed clinicians, fostering a culture of accountability, collaboration, and clinical excellence.
• Responsible for performance management, annual evaluations, corrective action, and other personnel matters involving direct reports in collaboration with the Chief Executive Officer and Human Resources.
• Collaborates with senior leadership to establish and implement strategic clinical goals, service delivery models, and organizational priorities.
• Partners with operational leadership to oversee provider productivity, panel management, utilization review, access metrics, and performance-based incentive programs.
• Ensures providers have the clinical resources, training, support systems, and interdisciplinary care infrastructure necessary to practice at the top of their license.
• Participates in provider recruitment, onboarding, retention, and succession planning in partnership with the Chief Executive Officer and Human Resources.
• Oversees provider credentialing, privileging, reappointment, and scope-of-practice determinations in accordance with organizational policy and regulatory requirements.
• Assists in clinical staffing models, workforce planning, and resolution of professional practice concerns.
• Participates in Board of Directors and committee meetings as requested.
• Supports grant development, program expansion, and strategic partnership initiatives.
• Represents the organization in community outreach, public speaking engagements, advocacy efforts, and external partnerships.
• Performs other duties as assigned by the Chief Executive Officer.

Clinical Functions

• Maintains an active panel of patients and provides direct patient care consistent with organizational productivity and access expectations.
• Provides clinical consultation, mentorship, and supervision to physicians, advanced practice providers, nurses, and other clinical team members to support high-quality, evidence-based care.
• Oversees the delivery of medical care across clinical sites through case review, clinical consultation, chart review, and provider performance feedback.
• Develops, implements, and periodically reviews clinical policies, protocols, standing orders, and evidence-based standards of care.
• Serves as supervising or collaborating physician for advanced practice providers in accordance with state law, licensure requirements, and organizational policy.
• Participates in after-hours clinical coverage, including evening, weekend, and on-call responsibilities, as applicable.
• Leads clinical transformation initiatives, including team-based care, integrated care delivery, and National Committee for Quality Assurance Patient-Centered Medical Home standards, to improve access, quality, and patient outcomes.
• Partners with operational leadership to optimize provider scheduling, patient access, panel management, continuity of care, and efficient clinical workflows.
• Provides clinical input on medical equipment, clinical technology, and other resources necessary to support safe and effective patient care.

Quality Assurance/Quality Improvement

• Serves as Chair of the Quality Assurance and Risk Management Committees.
• Provides physician leadership for clinical quality, patient safety, regulatory compliance, risk management, and population health initiatives while maintaining an active clinical practice.
• Chairs or designates physician leadership for Quality Improvement, Peer Review, Risk Management, and other clinical governance committees.
• Oversees provider peer review, chart audits, and performance evaluations to ensure compliance with clinical standards, documentation requirements, and organizational policies.
• Monitors clinical quality metrics, patient outcomes, utilization trends, and provider performance; collaborates with leadership to implement improvement plans as needed.
• Leads physician engagement in value-based care programs, payer quality initiatives, utilization management, risk adjustment, documentation integrity, and care gap closure.
• Partners with executive leadership, finance, operations, and care management teams to improve performance under payer contracts and alternative payment models.
• Ensures compliance with Health Resources and Services Administration requirements, Clinical Laboratory Improvement Amendments standards, and other applicable regulatory requirements.
• Promotes evidence-based practice, preventive care, chronic disease management, health equity, and reduction of health disparities.

Qualifications

• MD or DO from an accredited medical school with completion of an accredited residency in Internal Medicine, Family Medicine, or Pediatrics.
• Board certified in primary care specialty.
• Minimum of 5 years of clinical practice experience, with at least 2 years in a physician leadership or supervisory role preferred.
• Current, unrestricted medical license in the state of Ohio.
• Current DEA registration, BLS certification, and required hospital admitting and payer credentials
• Prior experience in a Federally Qualified Health Center preferred.
• Experience working with or within residency training programs preferred.
• Demonstrated proficiency with electronic medical record systems; experience with NextGen preferred.
• Strong clinical judgment with the ability to analyze patient and population health data, develop recommendations, and support evidence-based decision-making.
• Proven ability to lead multidisciplinary teams, work independently, and manage multiple priorities in a complex clinical environment.

Salary is commensurate with experience. This position includes an excellent benefits package, which includes medical and dental coverage, paid time off, life insurance, disability and 401K plan. FFHC is an employer who celebrates and embraces a diverse workforce.