Clinic Support Representative - Family Medicine
Compensation
Pay not listed
The week · per this posting · weekdays assumed
Ask the employer about the pay range, the work setting, call expectations and time off.
Job Description
As a Clinic Support Representative for Swope Health, you are here to create a pleasant and seamless patient experience during all activities primarily related to the front office of a clinic including patient registration, and provide other support as needed.
Clinic Support Representatives promote a high level of customer service and a caring environment for patients, always acting in the best interest of the patient. If you have a passion for service, and helping others, this is a role for you.
Location: Central Headquarters
3801 Dr. Martin Luther King Jr. Drive
Kansas City, MO 64130
Successful Candidates will have:
- High school diploma
- 4 or more years of customer service experience in a medical office/clinic, or hospital registration/admissions setting
- Insurance Verification experience
- Working knowledge of funding sources and regulatory issues impacting Health Care billing and collection functions.
- Proficient computer skills
About Swope Health
Swope Health, the Kansas City region’s largest Federally Qualified Health Center, has provided comprehensive primary care, dental care and mental health services in the Greater Kansas City area for more than 56 years.
Recognized as a patient-centered medical home by the National Committee for Quality Assurance, our commitment to an integrated model of healthcare aligns with our mission to improve community health and wellness through accessible, quality, comprehensive patient care.
Accredited by the Commission on Accreditation of Rehabilitation Facilities and The Joint Commission, we served nearly 56,000 patients in 2025 at 24 locations throughout the area, including Kansas City, Belton, Independence, North Kansas City, Hickman Mills, and Wyandotte and Leavenworth Counties in Kansas. Swope Health is a special place that cares for the people who need it most, wherever they are in the community.
As a Swope Health Associate you will be expected to help deliver on the Swope Health Promise of “We Make Care Visible”.
- You will do this by V.I.S.I.B.L.E
- 1. Valuing every person
- 2. Impacting communities
- 3. Serving with professionalism
- 4. Inspiring Innovation
- 5. Believing that healthcare is a basic human right
- 6. Leading with accountability and praise
- 7. Empowering Excellence
Key Responsibilities
The Clinic Support Representative is responsible for managing front office activities, including patient registration and providing general clinic support. They must ensure a seamless patient experience while maintaining high standards of customer service and care.
Requirements
Candidates must have a high school diploma and at least 4 years of customer service experience in a medical or clinical setting. Proficiency in computer systems and knowledge of insurance verification and healthcare billing regulations are also required.
Qualifications
- Experience
- 2+ years of experience
Key Skills
Healthcare Professional Career Context
The cost-of-living index for Missouri is 90.8 (US average = 100; BEA Regional Price Parities (2024)). 60.1% of Missouri clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
healthcare pay on WeekdayDoc is down 21.0% vs. the prior quarter (through Oct 2026).
| Measure | This job | Market |
|---|---|---|
| Cost of living | Missouri index 90.8 | US average = 100BEA Regional Price Parities (2024) |
| healthcare listings in Missouri | 36 active | 1,983 nationallylive on WeekdayDoc, Nov 2026 |
| healthcare pay trend | −21.0% vs prior quarter | —through Oct 2026 |
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Clinic Support Representative - Family Medicine at Swope Health a 7.2 out of 10 for work-life balance — classified as very good. This places the position in the top 15% of all healthcare professional listings evaluated on our platform.
Work-life snapshot
Listing-based score
Living in Kansas City
- Typical 3-bedroom home value
- $247k
- Typical market rent
- $1,446/mo
- Metro price indexU.S. average = 100
- 92.5
- State income tax
- Up to 5.3%
Sources & methodology
Sources: Zillow home values (Sep 2026), Zillow market rents (Sep 2026).
BEA 2024 · Kansas City, MO-KS metro prices. Housing figures are city-level.
City-level figures. Not a cost-of-living guarantee.