Office Support Staff - Center for Behavioral Health (Norwich)
Listed compensation
$22/hour
The week · per this posting · Monday – FridayWeekdays only
Ask the employer about the work setting, call expectations and time off.
Job Description
- Job Location: Norwich location - Norwich, CT
- Position Type: Full Time
- Education Level: 2 Year Degree
- Salary Range: $22.00 - $22.00Hourly
- Job Shift: First Shift
- Job Category: Administration and Support
- Position: Office Support Staff Program: Center for Behavioral Health
- Location: Norwich Salary: $22.00/hour
- Schedule: Full time, 1st shift, 40 hours
Monday-Friday Are you looking for an opportunity to make changes in peoples’ lives? The Connection Center for Behavioral Health has openings for Office Support Staff who will provide essential outpatient services for families and adults facing the challenges of mental health and substance use.
Program Summary: The Office Support Staff position is a non-clinical position that provides advanced clerical, secretarial, case management and front desk support.
In addition to front office support functions, the Office Support Staff supports other team members in the treatment of adults recovering from mental health and/or substance abuse disorders, in community-based outpatient treatment setting.
This includes: providing risk/need assessments; coordination and case management with treatment providers and community resources; assisting with enrolling clients in entitlement benefits; client engagement and retention in clinical services; and data entry.
If you are interested in helping people make a change, come join a team of dedicated and innovative change makers at The Connection Center for Behavioral Health.
Requirements
Associate’s Degree 2+ years related experience Valid Driver’s License Regular and predictable attendance is required Orientation: If selected for employment with The Connection, newly hired employees will be required to attend a mandatory New Hire Orientation that will be scheduled upon hire.
Benefits
Medical, dental, vision benefits are offered along with other additional voluntary coverages with full time employment 403(b) retirement plan with employer matching contribution Company paid short and long term disability and life insurance with full time employment Paid time off (vacation, personal and sick) with full time employment 12 paid holidays The Connection is a statewide human services and community development agency that provides unique solutions to the problems of homelessness, mental illness, substance use, improving child welfare and community justice rehabilitation. For additional information, visit theconnectioninc.org.
Qualifications
Key Responsibilities
The Office Support Staff provides advanced clerical, secretarial, and front desk support for a behavioral health center. They also assist with case management, risk assessments, and client enrollment in entitlement benefits.
Requirements
Candidates must possess an Associate’s Degree and at least two years of related experience. A valid driver's license and the ability to maintain regular, predictable attendance are also required.
Qualifications
- Experience
- 2+ years of experience
Key Skills
Behavioral Health Career Context
The cost-of-living index for Connecticut is 103.6 (US average = 100; BEA Regional Price Parities (2024)), so the posted ~$41k midpoint carries the purchasing power of roughly $40k in an average-cost state. 62.6% of Connecticut clinicians report burnout symptoms in WeekdayDoc's Burnout Index (2026-01 data).
Behavioral Health pay on WeekdayDoc is down 6.8% vs. the prior quarter (through Oct 2026).
| Measure | This job | Market |
|---|---|---|
| Listed pay | $37k–$46k | Behavioral Health median $69k (middle half $57k–$80k)15 comparable listings, Nov 2026 |
| Cost-of-living adjusted pay | ~$40k in purchasing power | Connecticut index 103.6 (US = 100)BEA Regional Price Parities (2024) |
| Behavioral Health listings in Connecticut | 14 active | 755 nationallylive on WeekdayDoc, Nov 2026 |
| New Behavioral Health listings | 839 in the last 30 days | 472 the 30 days before (+78%)U.S., first seen on WeekdayDoc, Nov 2026 |
| Behavioral Health pay trend | −6.8% vs prior quarter | —through Oct 2026 |
Work-Life Balance Analysis
WeekdayDoc's proprietary algorithm rates Office Support Staff - Center for Behavioral Health (Norwich) at Confidential Employer a 6.4 out of 10 for work-life balance — classified as good. This places the position in the top 35% of all Behavioral Health healthcare professional listings evaluated on our platform. Contributing factors include no weekend requirements, no night shifts.
